Job Description

We're growing! Invest in your future with BSNB! BSNB is seeking an enthusiastic Senior Deposit Operations Specialist to join our growing Customer Support team! Join a nationally recognized community bank and a capital region Best Place to Work!

How do we invest in you? This position earns competitive pay We also offer great benefits, including medical, dental, vision, a 401(k) plan with a company match, a pension plan, 11 paid holidays, generous paid time off (PTO), company-paid life insurance, voluntary insurances, and more If this sounds like the right opportunity for you, join our close-knit team today!

A DAY IN THE LIFE OF THE SENIOR DEPOSIT OPERATIONS SPECIALIST

As a Senior Deposit Operations Specialist, you will play a role in the operational support of mobile banking, online banking, and Bill Pay services. You will act as Deposit Operations Subject Matter for all Deposit Operations Audit. You will facilitate ACH transactions in accordance with BSNB and regulatory requirements. You are detail oriented, identifying potentially fraudulent activity to protect customer accounts. You will work independently to meet daily timelines, but also as part of a team supporting department goals in meeting the needs of our customers.

QUALIFICATIONS FOR THE DEPOSIT OPERATIONS SPECIALIST

• Minimum of three to five years' prior operational banking experience banking operations required;
• Demonstrated experience identifying and reporting fraud;
• Minimum of three to five years' prior customer service experience required;
• Associate's degree required; bachelor's degree preferred.

OUR INVESTMENT IN YOU

ABOUT BALLSTON SPA NATIONAL BANK (BSNB) Established in 1838, we are proud to provide financial solutions to businesses, individuals and families located in the greater Capital Region and beyond. Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority.

BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration.