Job Description

Location: Mandaluyong City,Metro Manila,Philippines

Who We Are

We are trusted, modern technology leaders in:

• Agile Software Development
• Quality Assurance
• Cloud Consulting and Managed Services
• Data Engineering and Analytics
• Artificial Intelligence and Machine Learning

We use technology to enrich experiences, empower businesses, and uplift communities.

Our C.A.R.E. values:

• nourish Creativity
• embody Agility
• manifest Reliability
• pursue Evolution

The Role

The Senior Delivery Manager plays a pivotal role in ensuring the successful delivery of projects and programs by overseeing operational execution, aligning delivery with strategic business unit objectives, and optimizing financial performance. Owns a revenue collection target shared with the business unit head. This position requires a dynamic individual capable of bridging strategic oversight with hands-on performance tracking, fostering client relationships, and driving the business unit’s strategy executions. The Senior Delivery Manager is instrumental in delivering value to clients by maintaining committed project deliveries, ensuring profitability, and collaborating with cross functional teams for continuous improvement.

The Benefits

At Stratpoint, we enjoy the autonomy, lack of bureaucracy, and the freedom to experiment but without the chaos. We’re like a startup but with adult supervision.

You will be supported by capable management of HR, Finance and IT that adheres to the highest standards of integrity and good governance.

Hybrid is our mode of work, but when we need to come together, we have inviting open floor office spaces designed to spark gatherings, collaboration, and camaraderie.

Stratpoint employees enjoy:

• SSS, Pag-ibig and Philhealth benefits + company contribution
• a monthly miscellaneous allowance
• 13th month pay based on your monthly rate.
• Vacation and Sick leave
• Wellness programs such as Wellness Wednesdays
• HMO coverage
• Team buildings and quarterly events (company outings and festive celebrations for Chinese New Year, Valentines, Halloween and Christmas)
• And, friendly intramural competitions

Your Team

• Reports directly to the Business Unit Head
• Work directly with the governance teams and project delivery teams for successful project executions
• Coordinate with Resource Management for resource allocation and fulfillment
• Work directly with the Technical Governance team for project execution improvements and coordinate indirectly with the Sales and Pre-Sales team to provide guidance to the delivery approach to increase the probability of winning the opportunity

Your Responsibilities

Strategic Oversight

• Aligns project and program objectives with overall business strategy and client outcomes.
• Partners with executive leadership and governance teams to identify growth and innovation opportunities.
• Ensures optimal resource allocation and financial performance at the business unit level.

Delivery Management

• Oversees planning, execution, and delivery of multiple concurrent projects using Agile, Scrum, or Waterfall methods.
• Coordinates cross-functional teams to achieve milestones and resolve dependencies or risks.
• Acts as an escalation point for critical delivery challenges across the organization.

Performance Management

• Defines and tracks key KPIs such as profitability, delivery efficiency, defect rates, and client satisfaction.
• Uses data-driven analysis to identify inefficiencies and improvement areas.
• Prepares and presents regular performance reports and insights to executives and clients.

Financial Performance

• Monitors budgets, forecasts costs, and manages project profitability and revenue recognition.
• Partners with finance and PMO teams to ensure budget accuracy and financial targets are met.
• Identifies and mitigates financial risks or inefficiencies across accounts.

Continuous Improvement

• Leads root-cause analyses to address delivery challenges and implement corrective actions.
• Introduces frameworks and tools that enhance delivery quality, productivity, and operational efficiency.
• Fosters a culture of accountability, innovation, and ongoing improvement across teams.

Client and Stakeholder Management

• Serves as the escalation point for key client issues and ensures clear, transparent communication.
• Collaborates with account managers to manage client expectations on timelines and deliverables.
• Strengthens long-term client relationships through proactive engagement and successful delivery outcomes.

About You

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Minimum of 10+ years in project/program management, delivery management, or a similar role.
• Proven experience in managing large-scale projects or programs with a focus on delivery excellence and financial performance.
• Strong understanding of project and program management methodologies (Agile, Scrum, Kanban, Waterfall, etc.).
• Exceptional analytical skills with a data-driven mindset for identifying trends, risks, and opportunities.
• Proficiency in financial management, including budgeting, forecasting, and profitability analysis.
• Excellent communication, leadership, and stakeholder management skills.
• Strategic thinking with the ability to balance long-term objectives with short-term priorities.

Certifications (Preferred)

• Project Management Professional (PMP)
• Certified Scrum Master (CSM) or Agile Certified Practitioner (PMI-ACP)
• Lean Six Sigma Green/Black Belt

The requirements listed in this job description are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark of what we are looking for, we encourage you to submit an application. We look forward to getting to know you more!

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