Job Description

As Senior Delivery Business Partner, you will act as a senior operational partner to one of Newton’s business areas, working closely with its leadership team to help us deliver excellent work, build stronger accounts and support Newton’s growth.

You will help senior leaders across the sales and delivery system identify risks and opportunities early, make better decisions from evidence, maintain strong delivery discipline, and turn themes from live work into practical improvements.

The role combines two areas of responsibility: senior business partnering for a defined business area, and leadership of cross-functional improvement work that helps Newton sell, mobilise, deliver and grow more effectively. The balance will flex with business need, but the role is designed to be both strategic in perspective and hands-on in delivery.

Early improvement priorities will include how we continue to evolve Newton’s delivery offer, including the responsible and value-adding use of AI in client delivery.

Key responsibilities:

• Partner with senior leaders, account leads and delivery teams to identify and act on risks, opportunities and performance themes across the full sales and delivery lifecycle.
• Support strong opportunity shaping, mobilisation, delivery oversight, programme close-out and ongoing account development, ensuring the right insight, governance and action are in place at each stage.
• Use client feedback, delivery performance, financial indicators and account growth measures to build a clear view of where performance is strong, where risks are emerging, and where intervention is needed.
• Act as a senior calibration point between project teams, account leads, business leadership and central operations, bringing evidence-based judgement and helping difficult decisions happen earlier and more effectively.
• Ensure core governance, assurance and reporting processes are run consistently and with the right level of rigour, while ensuring they remain focused on outcomes rather than bureaucracy.
• Provide clear, accurate and timely performance insight and narrative into senior leadership forums and central reporting cycles.
• Lead improvement initiatives that strengthen delivery quality, client impact, account growth, reporting, process effectiveness and the way teams move from sales into delivery.
• Shape complex operational problems into practical solutions, then drive implementation through to adoption and measurable impact.
• Provide direct support to business leadership on priority initiatives where senior operational capacity, judgement or orchestration will make a material difference.

Requirements

We are looking for someone who has operated in a senior consulting, delivery leadership or operational business partnering role, with the credibility and judgement to work closely with senior stakeholders on complex delivery and growth topics.

Essential skills and experiences we are looking for:

• Strong consulting, transformation, delivery leadership or operational leadership experience, ideally including direct accountability for complex client work.
• A track record of working with senior stakeholders, influencing decisions and helping teams resolve complex or contested issues.
• Experience leading improvement, transformation or operational change across a business area, function or delivery environment.
• Strong commercial awareness, including exposure to opportunity shaping, account development, sales-to-delivery transition or client growth.
• Excellent judgement with data and qualitative insight, including the ability to turn performance information, client feedback and stakeholder input into clear priorities and actions.
• Strong delivery discipline, with the ability to follow actions, decisions and escalations through to resolution.
• Ability to operate effectively between delivery teams, senior leadership and central functions, maintaining independence, credibility and pace.
• Comfortable working in ambiguity, identifying patterns beneath symptoms and translating emerging themes into practical improvement work.
• Clear and confident communicator, able to surface difficult issues early and constructively, in the right forum and with the right evidence.

Benefits

Newton maximises the potential of our people, whether in client-based consulting roles, or in head office functions. The prospects for career and personal development in this role are no exception. Our business continues to grow, through our historically effective organic recruitment model and in addition our recent steps in acquisition and international expansion. This business growth, alongside our continual striving to add more value from every function of the business creates significant opportunities for those with the right capabilities and attitudes.

Supporting you starts from day one. New joiners often highlight the Newton energy and support they first encounter in the recruitment process and that continues through into their time at Newton. Once in role, you’ll get support from several sources – from stretching projects, on-the-job feedback and developmental guidance from senior directors and partners. You’ll have a dedicated and consistent Development Manager to support your career progression. You’ll receive regular appraisals and annual pay reviews.

We offer a highly competitive salary and our generous benefits package includes Life Assurance, Income Protection, pension contributions and 29 days holiday (not including bank holidays). We also operate profit share and equity schemes so that our people share in the success of the business. The profit share bonus is based on company performance and typically paid out in March and September.

Joining us also brings many social benefits. We have a full social calendar with Spring activity days, Christmas events, a 2-day Summer event and 4 Newton-sponsored weekends a year.