Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
The Billing and Credit function, part of Group Finance and Corporate, oversees billing, payments, collections, recoveries, credit, and fraud risk management across Optus. As a Senior Data Scientist within this team, you will leverage advanced analytics and machine learning to deliver timely, accurate, and actionable insights that help identify emerging risks, strengthen fraud and credit controls, and reduce financial loss—ensuring a seamless billing and payments experience for Optus customers.
This role requires a strong mix of technical expertise and business acumen, applying tools such as Databricks, SQL, Python, or R to design, deploy, and refine predictive models and scorecards. You will extract and analyse large datasets, develop innovative risk solutions, and present insights through compelling visualizations to guide decision-making. With experience in credit, fraud, and collections, you’ll play a critical role in shaping strategies that protect revenue, manage risk, and support sustainable growth across Consumer, Small Business, Mid-Market, Enterprise, and Wholesale segments.
What You’ll Do
What makes you perfect for the role?
What’s in it for you?
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity
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Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.
For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities.
Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future. The Group’s purpose is grounded in empowering our people to innovate better ways to connect with customers, unlock new possibilities for future businesses to thrive and foster a sense of ownership and belonging to better serve our stakeholders, partners and communities.
