Job Description

At Carrum Health, we have built a unique marketplace for specialty care with unparalleled patient experience.

Since 2014, we have been rewiring a fundamentally broken healthcare system. By connecting large employers directly with the nation's top-tier providers, our platform replaces a flawed fee-for-service model with one that actually works. If you are passionate about solving complex economic problems, driving systemic change in our healthcare system, and thriving in a people-first culture, we want you on our team. As a high-growth health tech company, we are seeking high-performing, exceptional talent to scale our platform and ensure that anyone in the country facing a specialty procedure has access to the life-changing Carrum benefit.

Our marketplace creates massive value for all stakeholders:

• For Employers (Demand): Predictable, transparent pricing that slashes specialty care costs by up to 45% and eliminates waste
• For Providers (Supply): Ability to gain market share while reducing administrative burden, empowering top-tier doctors to focus completely on delivering optimal care.
• For Members (Users): A life-changing benefit with dedicated concierges, VIP access to the nation's best specialists, and little-to-no out-of-pocket costs.

The salary range for this role is $190,000 - $225,000 depending on geography and level of experience, plus equity and an annual bonus.

We’re seeking a Senior Data Scientist to join our Data Science team and build the models and decision tools that help members get to the right care and help our teams work smarter. You’ll work across our service lines and our biggest priorities, from product ML and experimentation to growth and AI.

This role is built for a product-minded builder. You’ll start with the problem rather than the method, shadow the people who will use what you build, prototype quickly, write the design doc, and hand off cleanly to product and engineering. You’ll bring a point of view on what we should build and own the outcome, not just the analysis.

Reporting to the Director of AI & AE, you’ll partner closely with product, engineering, care operations, and marketing, and with our Analytics Engineering team on the data that powers your models.

You’re excited about this opportunity because you will...

• Build core product ML: Design, deploy, and scale models built directly into our product, including models that identify members who could benefit from Carrum, personalization engines that tailor how and when we reach them, and search ranking that steers them to the right providers. Ship them behind well-defined interfaces so they keep improving without slowing the product roadmap.
• Take ideas from zero: Start with the decision a model will drive, then frame the problem, prototype quickly, write the design doc, and hand it to product to scale.
• Prove what works: Design and analyze A/B/n, multivariate, and sequential tests with product, and use causal inference to measure impact when a randomized test isn’t feasible.
• Define what success looks like: Partner with product managers and engineers on North Star metrics and diagnostic dashboards, and model activation, retention, and engagement across the member journey.
• Build the data foundation for models: Work with Analytics Engineering and data engineering on event logging, point-in-time-correct feature pipelines and feature stores, and automated experiment analysis.
• Help bring AI to healthcare: Apply AI thoughtfully in tools for members and our care team, with the rigor to know when it’s working.

We’re excited about you because…

• You’ve shipped models that mattered: You typically have 5+ years in data science, with production models that engineering consumes through a defined interface. You can tell us what they changed, how you handled versioning and monitoring, and what broke.
• You frame before you model: You start with the decision the work will inform, and you’ve taken an idea from an ambiguous problem to a prototype to clean handoff.
• You know what caused what: You’ve designed experiments that hold up at modest sample sizes, and you’ve estimated causal effects from observational data. You know which method fits the situation, what assumptions it relies on, and when those assumptions break.
• You’ve defined product metrics: You’ve worked with product managers to set North Star metrics and build the diagnostics that explain why they move.
• You build on sound data: You’ve partnered with engineering on feature pipelines and logging, and you understand leakage, point-in-time correctness, and minimum-necessary access to sensitive data.
• You write production-quality Python and SQL: You ship tested code that others can run and maintain, not notebooks.
• You’re rigorous about what’s true: You keep correlation and causation separate, attack your own results first, and validate AI-assisted work rather than accepting it.
• You communicate both ways: You can turn a business question into a formal problem, and a result into a clear recommendation.
• Bonus: A clinical, clinical informatics, or oncology background.

Why you’ll love working with us...

• We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Teladoc, Hinge Health, Accolade, Angi, and Optum.
• We champion a collaborative environment where team members can be autonomous, receive support and healthy feedback, and bring their authentic selves to work.
• We carve out time to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States. We offer holistic employee support with flexible working hours, generous time off, paid parental leave, opportunities to connect virtually and in-person, and more.
• We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee alongside several employee resource groups (ERGs) that support parents, women, and various underrepresented groups.
• You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.
• Carrum is remote-first, but we believe the best work often happens in person. This role may include occasional travel for team offsites, client events, or company gatherings.

Other benefits:

• Stock option plan and performance bonus for eligible employees
• Flexible schedules and remote work
• Chicago and San Francisco offices available as an option
• Flexible PTO, within reason
• Summer Fridays (sign off @ 1pm local time)
• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day
• Annual holiday shutdown in December
• Paid parental leave
• Health, vision, and dental insurance
• Employee Assistance Programs (EAP)
• 401K retirement plan

About Carrum

Carrum Health’s mission is to change how we pay for and deliver specialty care. We offer self-insured employers and plan sponsors a value-based specialty care platform that connects their members with a rigorously vetted network of specialty care providers. Carrum’s transparent, all-inclusive bundled pricing, award-winning technology, and dedicated care navigation team help lower costs for both members and employers while delivering a superior member experience. Carrum is independently validated to reduce unnecessary procedures by as much as 30%, lower readmissions by 80%, and save employers up to 45% per episode of surgical care. Learn more at carrumhealth.com.

Since launching in 2014, we’ve partnered with top-quality providers across the nation including Cleveland Clinic, Johns Hopkins, Mayo Clinic, Stanford Health Care, and a growing network of 1,400+ COEs. We serve hundreds of self-insured employers including Fortune 50 companies, such as United Airlines, US Foods, and Prudential, and public sector clients such as the States of Maine, Nevada, Tennessee, and Self-Insured Schools of California.

The impact of our platform has been validated by a landmark RAND Corporation study, honored with prestigious awards from institutions like Harvard Business School & Harvard Medical School, and featured as a Harvard Business School case study.

As a recognized digital health leader, Carrum is frequently covered by national media, including Bloomberg, Fast Company, Fierce Healthcare, Fortune, Los Angeles Times, Reuters, TechCrunch, and U.S News & World Report. Backed by $96M from top-tier investors including OMERS, Tiger Global Management, Revelation Partners and Wildcat Ventures, we’re only scratching the surface of our opportunity. Come join us.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

A Note on Recruitment Safety: To protect yourself against recruitment fraud, please note that Carrum Health will only communicate via an @carrumhealth.com email address. We do not conduct interviews via text or messaging apps, nor do we ever request financial information or fees during the hiring process. All authentic job openings are posted at carrumhealth.com/careers. If you are unsure about the legitimacy of a communication, please verify it via talent@carrumhealth.com.