
Analyse current Payment Release processes. Identify inefficiencies and automation opportunities. Design future-state processes. Develop monitoring dashboards and reconciliation processes. Improve operating models and governance. Produce SOPs, process documentation and knowledge transfer. Key Skills Business Analysis Process Mapping (As-Is / To-Be) Process Optimisation Business Process Automation Operational Excellence Process Documentation Stakeholder Management Dashboard & Reporting Requirements Agile delivery Requirements Ideal Background Senior Business Analyst with strong process improvement experience. Experience in Finance, Banking or Procurement. Strong stakeholder engagement and workshop facilitation skills. Experience delivering automation and operational transformation initiatives.

With a track record since 2000 and a team of over 500 specialists, CyberPro Consulting is your trusted, black empowered partner for Software, Data, Digital and Cloud adoption IT services.
CyberPro works with a wide range of customers with a particular focus on the Financial Services and Retail verticals, with offices in Johannesburg and Cape Town, servicing South Africa, EU and US customers.
With a team of certified consultants covering Microsoft, AWS, Salesforce, Snowflake and other popular vendors, we offer the highest quality professional services at competitive rates, combined with flexible engagement options ranging from Consulting and Managed Projects to Staff Augmentation models.
Need to future proof your business for the digital age? Let's have a chat - information@cpconsulting.co.za
Our services:
• AWS and Microsoft Azure Cloud adoption
• Software development
• System integration, Data integration and migration
• Web and Mobile Digital solutions
• AI, Data Analytics and Data Engineering
• Workflow and Robotics Process Automaton
• System Analysis and Business Analysis
• DevOps / DevSecOps
• Automation Testing
• Project Management
• Finance, Risk & Compliance
• Engineering
Industry Vertical Focus:
• Banking
• Insurance
• Wealth and Investments
• Retail and e-commerce
• FinTech and ICT
• Education
• Health Care
• Telecoms