Conviva is the first and best place to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions. Conviva computes quality of experience across all users and all devices, in real time. We combine user actions with app and system responses to give your technology, business, and operations teams AI-powered insights into any issues impacting user experience and engagement. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.
We are looking for a Senior Data Scientist with a strong foundation in Machine Learning, Algorithms, and experienced with AI-native development to help drive our AI Initiatives and contribute to the development of our Real-Time Analytics Platform. This is a hands-on, technically deep role ideal for individuals with a background in Computer Science or Statistics who are passionate about building scalable, intelligent systems — and who actively leverage AI tools to accelerate their work.
What Success Will Look Like:
Who You Are and What You've Done:
Strong foundation in:
What Would Make You Stand Out (Bonus Points):
The expected salary range for this full-time position is $180,000 - $230,000 + equity + benefits.Compensation is determined by numerous factors such as your qualifications, experience, relevant education or training, and work location.
To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.ai.

Conviva empowers the world’s leading brands to deliver flawless digital experiences and drive growth with real-time performance analytics and precise AI-powered insights and automation. By leveraging and computing client-side data from all users while they are in session, the Conviva platform unifies customer experience, engagement, and technical performance with business outcomes. This approach reveals issues and opportunities that other solutions miss, helping you boost conversions and revenue, optimize engagement, and proactively resolve issues before they impact your customers.
To learn more about how Conviva can help improve the performance of your digital services, visit www.conviva.com. Curious to learn how you can identify and resolve hidden conversion issues and discover five times more opportunities for growth? Sign up for a demo today.