Neuron7.ai

Senior Data Scientist

Neuron7.ai  •  Bengaluru, IN (Hybrid)  •  3 months ago
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Job Description

About Us:Neuron7.ai is a rapidly growing AI-first SaaS company focused on creating a category-defining service intelligence product. Supported by leading venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors, we are recognized as a startup to watch. Our swift traction in the market underscores our mission to empower enterprises to make accurate service decisions at scale. Our AI-driven platform delivers service predictions in seconds by analyzing structured and unstructured data alongside insights from top experts. In complex service environments—such as high-tech devices, manufacturing, and medical devices— Neuron7.ai helps service leaders excel in critical metrics like first-call resolution, turnaround time, and service margins. Learn more at Neuron7.ai
Why Join Us:At Neuron7.ai, you’ll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. About the Team:Join a passionate group of professionals dedicated to leveraging AI for impactful service solutions. Our team promotes a culture of learning and growth, encouraging every member to contribute ideas and drive projects forward.
What You’ll Do:Development and implementation of advanced data models to extract insights from complex datasets.Collaborate with cross-functional teams to devise data-driven solutions for service optimization.Conduct experiments and analyses to enhance service predictions and outcomes.Present findings and actionable recommendations to stakeholders, translating complex data insights into clear, understandable concepts.Mentor junior data scientists and foster a collaborative team environment.
What We’re Looking For:5+ experience as a Senior Data Scientist, with a focus on AI-driven environments.Hand on technical experience in RAG, LLMs, NLP, BERT, and GenAIStrong coding skills in Python is mustExpertise in data manipulation and analysis tools (e.g., Python,SQL).Extensive experience with machine learning frameworks and algorithms.Strong familiarity with both structured and unstructured data sources.Excellent problem-solving skills and the ability to communicate complex concepts effectively to non-technical stakeholders.A collaborative mindset and a passion for innovation, with a proven track record of leading projects to success.
Tools & Technologies Requirement:Programming: Python, SQL, PyTorch, TensorFlow NLP/LLM: Hugging Face, Transformers, BERT, GPT models, LangChain, LlamaIndex RAG: Vector stores (FAISS, Pinecone, Chroma), embeddings, retrievers Cloud: AWS / GCP / Azure MLOps: MLflow, Airflow, Kubeflow, Docker, Kubernetes Visualization: Power BI, Tableau, matplotlib, seaborn
What We Do and Value:At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.
Company Perks & Benefits:💰 Competitive salary, equity, and spot bonuses.🤕 Paid sick leave.💻 Latest MacBook Pro for your work.🏥 Comprehensive health insurance.🍼 Paid parental leave.🏡 Work from our vibrant Bengaluru office-Hybrid
Our Commitment to Diversity and Inclusion:Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.
If you’re excited about using data to drive service intelligence and want to be part of a forward-thinking team, we’d love to hear from you!
Neuron7.ai

About Neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence. Help every team member resolve issues like a pro on day one. Learn more at neuron7.ai.

Neuron7 brings together expert knowledge and data across thousands of products and issues into a Smart Resolution Hub.

AI provides turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds.

-Expert knowledge capture

-Faster resolution times

-Increased call deflection

-Increased first time fix

-Improve CSAT

-Faster onboarding

Neuron7 is headquartered in San Jose, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by Smithpoint Capital, Battery Ventures, ServiceNow Ventures, and Nexus Venture Partners.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
San Jose, California
Year Founded
2020
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