Please note: Candidates must already have the right to work in the UK; this position is not eligible for visa sponsorship now or in the future.
Why Ocado?
Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.
We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.
We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience which means we now have an opportunity for a Senior Data Scientist to join the Team on a 12 month FTC.
This role forms part of the Ocado Logistics' Data Science team and will support the Customer Experience team, focusing on a high-impact project to investigate and mitigate order damages (such as crushing and spillages) that impact NPS and drive refund volumes. On this fixed-term contract, the successful candidate will consolidate disparate data sources, bridge existing tracking gaps, and apply advanced statistical analysis and machine learning models to identify key drivers to establish root cause causation and deliver corrective actions. Insights will directly inform strategic decision-making on where to prioritise future operational investments.
recommendations and influence
At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.
Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.
Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
Private Medical Cover: Rest easy with comprehensive private medical insurance.
Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
Shuttle Services: Convenient free shuttle buses connect you to work.
Share Schemes: Join exciting share plans to participate in our success.
Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
Financial Protection: We offer Income Protection and Life Insurance for financial security.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

We’re Ocado Group - a global, technology business redefining ecommerce, fulfilment and logistics in online grocery and distribution industries. Our cutting-edge, proprietary technology enables our partners and customers to win in their markets, develop a competitive advantage and offer an unparalleled customer proposition.
Our mission is simple — to change the way the world shops for good.
Our heritage as the UK’s largest pure-play online grocer through Ocado Retail LTD (a 50:50 joint venture with M&S), and expertise in high-performing logistics and fulfilment through Ocado Logistics, has equipped us with technology innovation, expertise and operational know-how to build and innovate the Ocado Smart Platform (OSP). OSP is the world’s leading ecommerce, fulfilment and logistics platform designed for the unique demands of online grocery and trusted by leading online grocery retailers worldwide.
Now, with Ocado Intelligent Automation (OIA), our unparalleled experience and proven automated retrieval and storage technology is helping businesses outside of online grocery future-proof their fulfilment operations.