We are looking for a Senior Manager - Data Engineering & Operations to provide technical and operational leadership in our Etc. business unit.
Etc. is the innovation arm of the BT Group focused on creating new products and services, particularly around technology, data, AI and emerging markets. Using a startup mindset, we reimagine the traditional by utilising our unique assets across BT Group to solve real-world problems that transform businesses and people’s lives. The team accelerates exploration and early-stage product development to help BT embrace a culture of learning and evidence-led decisions.
This is a pivotal leadership role as we transition Etc. from build/launch to scaling a broader data monetisation business. We require authoritative technical leadership to design, build and operate scalable, secure and resilient data and software solutions that deliver measurable business value and meet customer needs. This includes end‑to‑end accountability across architecture, engineering standards, automated testing, deployment, and in‑life service performance.
A strong understanding of the modern data technology landscape and the ability to engage credibly in technical discussions are essential for this position. You will be able to demonstrate how you have applied modern data technologies to solve complex problems and deliver measurable outcomes.
Data & Engineering Strategy
Own and execute the data and software engineering strategy and technology roadmap, accountable for architecture, platforms, data infrastructure and engineering practices from initial design through delivery and in‑life operation.
Multi-tenant Data Platform
Deliver a shared, multi‑tenant data platform, including accountability for data availability, quality and resilience, enabling multiple revenue‑generating products and solutions in line with BT enterprise architecture.
Engineering Operations
Drive engineering and operational excellence, embedding agile delivery, automation, continuous improvement and best practices across software development, data engineering, security and compliance.
Technical Leadership
Provide clear, practical and authoritative technical leadership on complex and unfamiliar problems, including emerging technologies, using specialist expertise where required to develop robust solutions.
Team Leadership
Lead high‑performing engineering teams, setting clear technical direction, developing capability, and fostering a culture of engineering excellence, innovation, accountability and continuous improvement.
Shape Commercial/Investment Decisions
Balance near‑term delivery commitments with longer‑term platform strategy, operational efficiency and business growth.
Stakeholder Management
Build and maintain effective relationships with senior stakeholders, customers, suppliers and partners, influencing decisions and resolving complex escalations across a complex matrix of Networks, Data, Digital, Product, Sales and Operations teams.
Suppliers/Partner Engagement
Lead supplier and partner engagement, ensuring effective collaboration, clear delivery accountability and alignment to strategic priorities, roadmaps and outcomes.
Any experience with the below are advantageous:
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
