We are super excited to announce that Mattias Edler Wadström is looking for a Senior Data Analyst, Product & Customer Insights to join our central Data & Analytics team.
Our ambition is to better understand how customers use our products, what creates value for them, and how we can turn those signals into smarter decisions across Voyado. As part of this journey, we’re exploring not only what we measure, but also new ways of making insights accessible and actionable – from self-service analytics and operational intelligence to AI-powered experiences.
This is not a traditional reporting or dashboarding role.
As our Senior Data Analyst, you’ll work at the intersection of data, product, and business. You’ll explore how customers adopt and engage with Voyado’s products, identify patterns connected to customer success and value, and turn complex data into insights that people can actually act on.
You’ll collaborate closely with Product, Customer Success, Account Management, Marketing, and our Data & Analytics team. Sometimes that means diving into a business question and finding the story hidden in the data. Other times, it means defining a new KPI, testing an analytical concept, or prototyping a completely new way of delivering insights.
An important part of the role will also be exploring what modern analytics can look like at Voyado. Rather than assuming that every question needs another dashboard, you’ll experiment with conversational analytics, automated insights, alerts, triggers, and AI-assisted exploration.
We’re looking for someone who combines analytical depth with business curiosity and a bias towards action.
You enjoy digging into data, but the analysis itself isn’t the end goal for you. You want to understand why something is happening, why it matters, and what we should do with that information.
You’re comfortable navigating ambiguous questions where the answer – or sometimes even the right metric – hasn’t been defined yet. You know how to bring structure to those situations, test hypotheses, and communicate what you discover in a way that makes sense to both technical and non-technical audiences.
You also don’t need everything to be perfectly built before getting started. You enjoy experimenting, prototyping, and validating whether an idea creates value before turning it into something more scalable.
And with analytics evolving quickly, you’re curious about how AI can change the way people or agents interact with data and insights – and excited to help us explore what that could look like at Voyado.
You’ll join a company with strong momentum, modern technology, and a collaborative culture where ideas and initiatives are encouraged.
At Voyado, we care about creating an environment where people can grow, collaborate, and enjoy the journey together. We move quickly, challenge ideas, and work closely across teams to deliver meaningful impact.
Voyado is the Agentic Customer Experience Suite for retail.
More than 500 retail brands across 100 markets use Voyado to unite CRM, loyalty, product discovery, e-commerce personalization, and retail media with retail-trained AI that acts on real-time shopper intent.
By combining customer data with product intelligence, Voyado helps retailers deliver more relevant experiences across every channel — online and in-store. The result is more traffic, higher conversions, stronger customer relationships, and measurable business impact.
We’re growing across Europe and are looking for people who want to help shape the future of retail technology.
Fantastic! 🎉
Applying is easy — submit your LinkedIn profile or upload your resume. We’d love to hear what excites you about this role and what challenges you’re eager to take on. Be yourself, and let your passion shine through.
As part of our recruitment process, we conduct a background check on the final candidate.
We believe you’ll position yourself best for success in the interview process by being yourself, with support from AI where it makes sense. Later in the process, you may even be expected to use AI. At the end of the day, what matters is meeting you — the person behind the application.
There is no such thing as a perfect candidate; we’re all human, so please bring your authentic self. Don’t let AI over-polish your CV or answers to the point where we can’t hear your real voice, because that’s what we care about most.
Novax is an active owner and partner to entrepreneurs, focused on developing profitable and sustainable companies with strong growth potential. Novax has ownership in Academic Work, ApoEx, Apohem, Aqua Dental, Datema, Filippa K, STC and RCO among others.
www.novax.se
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Novax is part of the family owned Axel Johnson-group together with Axel Johnson International, Martin & Servera, Axfood and Dustin. Axel Johnson AB had a consolidated annual group turnover 2017 of approximately 77 billion and about 20 000 employees (2017). Axel Johnson is a family-owned company in the fourth and fifth generation and is owned by Antonia Ax:son Johnson and her family. www.axeljohnson.se
