Job Description

About TourRadar

TourRadar is a Series D, venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform, we empower operators to manage, market, and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).

Booking an organized tour has traditionally been a fragmented and time-consuming experience. Where will I stay? What activities are included? Are meals covered? Can I trust the operator?

TourRadar solves this by making the process seamless, intuitive, and centralized. We’ve partnered with 2,500+ trusted operators to offer over 50,000 adventures across 160+ countries, each with clear itineraries, verified reviews, and secure online booking. Since our founding in 2010, we’ve led the shift from offline to online, launching the industry’s first marketplace for multi-day tours. In 2021, we took it a step further with the introduction of our Organized Adventure Platform - connecting travelers, operators, travel agents, and creators in one integrated tech ecosystem.

We’re proudly global, with a team representing over 30 nationalities and offices in Europe, North America, and Australia. At TourRadar, we’re committed to building world-class products and experiences - and to the people behind them. As we continue to scale, we’re on the lookout for talented individuals ready to help us shape the future of adventure travel.

Working at TourRadar isn’t just a job. It’s a true adventure, one where you can change the way people experience the world through travel.

About the Team and the Role

The Analytics Team is focused on providing deep-dive analytics and insights to improve the business and the customer experience. As TourRadar transitions into an AI-native company, our team plays a central role in driving this transformation. This is a versatile team that works with stakeholders from all business areas (Product, Business Development, Marketing, Finance, and Customer Support) with end-to-end involvement: from tracking requirements and pipeline design (in collaboration with Data Engineering) to visualization, analysis, and data-informed decision-making.

You will have the opportunity to work in a fast-paced environment with a mature data stack while working closely with Product, Engineering, and Leadership. We leverage modern AI tools to streamline analysis, automate repetitive workflows, and accelerate insights. Your role will involve delivering company-wide presentations, collaborating with Marketing teams on attribution models, and supporting Business Development and Customer Support.

Intrigued? Read more below!

What Your Adventure will look like:

• Deliver custom reporting via SQL and BI tools to provide actionable insights and recommendations to stakeholders and leadership.
• Identify, understand, analyze, and interpret trends or patterns in complex data sets.
• Communicate findings and provide insights to support hypotheses.
• Perform data quality audits to maintain and assure data integrity.
• Proactively support and participate in key initiatives; define new opportunities on the business or the process front.
• Work closely with technical teams to define key source data, refine reporting metrics, evaluate existing capabilities, and implement effective solutions.
• Support teams with experiment design, statistical analysis, and next steps to foster a data-driven culture.

What you’ll need to bring to Your Adventure:

• Solid background in Mathematics, Computer Science or Statistics.
• A professional with at least 3 to 5 years of experience with Data Analytics, preferably with e-commerce orientation.
• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy.
• Technical expertise regarding data models, database utilization, data mining and segmentation techniques.
• Strong SQL expertise, including advanced query writing and experience with relational databases.
• Experience with modern reporting and BI tools, such as Looker (including LookML), Tableau, or QlikView.
• Experience in A/B or multivariate testing using statistical analysis to evaluate experiment results.
• Proficiency in Python and experience leveraging AI coding assistants and modern tooling to streamline analytical workflows.
• Solid understanding of machine learning principles and practical AI applications to enhance predictive modeling and automation.
• Excellent presentation and communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.
• Fluent in English, both written and spoken.

What You’ll Discover on Your Journey with Us:

Awesome Office

Located in the heart of the 1st District, our headquarters offer a collaborative and fun atmosphere. Expect an open-plan office, plenty of energy, a few friendly pups from our “barketing department,” spirited foosball matches, and deluxe coffee machines to keep the team buzzing.

Flexibility, Your Way

Enjoy the best of both worlds with our flexible model: we prioritize in-person collaboration through a strong office presence, while also offering the freedom to work remotely at times - including up to one month each year from anywhere in the world.

Prioritizing Your Mental Health

We care about your well-being. That’s why we’ve partnered with Oliva, a leading mental health platform offering confidential access to coaching, therapy, and mental wellness resources: whenever you need them.

Growth & Development

Your career journey matters to us. Through our annual Development and Reflection Talks (DaRT), we help you explore individual growth paths, skill development, and future opportunities. In our fast-growing environment, cross-functional collaboration and learning are built into the everyday.

Sustainable & Supported Commuting

We fully cover your Wiener Linien annual pass or contribute toward your Klimaticket, plus a €25 monthly home office allowance to support your remote setup.

Diverse & Inclusive by Nature

With over 38 nationalities represented across our global offices, TourRadar is a proudly international team. English is our primary working language, but you’ll hear many more in the mix - whether you're in the office or dialing in from afar.

Team Connection & Culture

Team Events: From trivia nights and wine tastings to rock climbing and hiking, our monthly team events (virtual and in-person) are designed to keep us connected, curious, and having fun.

TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing, growth, and inclusivity. Your voice matters here.