Trusting Social

Senior Data Analyst

Trusting Social  •  Ho Chi Minh City, VN (Onsite)  •  2 days ago
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Job Description

Location: Ho Chi Minh City, Vietnam,None,None

AI agents already produce analysis 10x faster than humans. They also hallucinate, miss context, and reinforce bias. We’re hiring the senior domain expert who steers them — turning raw agent speed into 5x faster delivery of insights that executives can defend.

Your value isn’t writing SQL. It’s framing the right question, directing agents toward the answer, validating what comes back, and surfacing the deep insights the auto-pipeline cannot find on its own. You work across Kompato, Sophia VPBank, EVO, and eKYC.

Trusting Social is an AI Fintech pioneer. Our mission is advancing data science and technology to deliver financial access with empathy. We’ve assessed 1B+ consumers across four countries, on the path to 100M credit lines.

What You'll Do

  • Steer AI agents toward business outcomes. Frame the question, decompose it into the right sub-questions, direct the agent through iteration, validate at every step. Deliver in days what used to take weeks.
  • Surface the deep insights agents miss — second-order patterns, cross-product effects, counterintuitive findings the auto-pipeline cannot generate.
  • Catch what AI gets wrong: selection bias, confirmation bias, definition drift, weighting errors, period-parity issues. Catch it before it reaches stakeholders.
  • Verify with SQL and Python. Read a 100-line query fast enough to spot a wrong JOIN.
  • Write one-page memos that open with the answer, defend the methodology, name what would change the conclusion. Calibrate framing for Ops, Compliance, CEO.
  • Define analytics strategy: propensity models, call strategy, segment definitions, cohort design.

What We're Looking For

  • Question framing. You decompose ambiguous business questions into answerable analytical ones and prioritize ruthlessly.
  • AI-as-leverage instinct. You see AI agents as a force multiplier you steer, not a tool you replace. You move 5x faster with them than without.
  • Bias detection as reflex. You can name a time you rejected your own analysis on methodological grounds.
  • Technical fluency for verification. Strong SQL; Python proficient enough to validate and sanity-check. You don’t need to be a data engineer — you need to be unfoolable.
  • Executive communication. You write memos executives forward. You hedge appropriately; you don’t overclaim.
  • Industry experience in banking, fintech, debt collection, lending, or retail BI — strongly preferred. Experience operating in an AI-augmented analytics environment is a strong plus.

Bonus Signals

  • You’ve uncovered a deep insight by pairing your domain expertise with AI — something neither you nor the agent would have found alone.
  • You’ve caught a serious analytical error before it reached an executive — and can tell the story.
  • You’ve influenced an executive decision with a one-page memo.

What We Offer

Join our vibrant team and enjoy:

  • Competitive compensation, including 13th-month salary and performance bonuses.
  • Comprehensive health care for you and your dependents.
  • Generous leave policies and flexible work hours.
  • Convenient District 1 office location (next to a future metro station).
  • Onsite lunch with multiple options.
  • Grab for work allowance and fully equipped workstations.
  • Fun team-building activities, sponsored sports clubs, and Thursday happy hours.
  • Unlimited free coffee, tea, snacks, and fruit.
  • Direct influence at the CEO and CTO level — your memos go to the people who run the company.

How to Apply

We use a timed screening test in place of a traditional application form. Before you begin, please prepare the following:

  1. Your CV (PDF or Markdown format).
  2. A cover letter addressed to the hiring team (PDF or Markdown format).
  3. An uninterrupted 60-minute block — the timer starts when you click "Start Test" and is non-extendable.

When you are ready, open the screening portal:

https://ts-screening-portal.netlify.app/?role=senior_analytics_partner

You will register with your name and email, then confirm you are ready to begin. Once the timer starts you will download a test case, prepare your answer offline, and upload three files: your answer, CV, and cover letter. A 90-second grace period is provided for any upload that begins before the timer ends.

Accepted file formats: PDF (.pdf) or Markdown (.md). Maximum 25 MB per file.

Please do not click "Start Test" until you have your CV, cover letter, and a stable internet connection ready. The timer cannot be paused or extended.

At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We offer the runway to truly make an impact.

Learn more about us:
https://trustingsocial.com
https://www.youtube.com/watch-v=inAEDGvOcL8&t=29s

Trusting Social

About Trusting Social

Trusting Social is an AI fintech company revolutionizing credit scoring using big data technology, and social, web, and mobile data. Our solution enables lenders in emerging markets to reach billions of "financially invisible" consumers not covered by credit bureaus. Founded in 2013 in the United States, we proudly served one billion consumers across Vietnam, Indonesia, India, and the Philippines in 2020 with our accurate, fast, and cost-effective solutions.

Our mission is to make financial inclusion a reality in Southeast Asia and India within the next decade. We're achieving this through large-scale AI-based risk assessment, AI-first products for embedded finance, and sophisticated analytics. At Trusting Social, we value extreme ownership, data-driven approaches, mindfulness, and social impact.

As a high-growth fintech company, we offer Enterprise Solutions for the lending industry and Co-Lending Partnerships. We're committed to providing innovative solutions to improve financial inclusion and credit access. With over 40 leading financial institution clients in Vietnam, we dominate consumer credit scoring, personal loan lead generation, and eKYC, and pioneer efforts to reimagine credit cards for mass consumers.

Join our diverse, multinational team working seamlessly across offices in Singapore, Vietnam, Indonesia, India, and the Philippines. Together, we're breaking barriers, shaping the future of financial access, and transforming lives.

Explore exciting career opportunities with Trusting Social and become part of our mission to advance data science and technology, delivering financial access for all. Ignite your passion, unleash your potential, and create a lasting impact with us. Follow our LinkedIn Page for the latest news, updates, and job openings as we journey together to revolutionize the fintech landscape.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Singapore, SG
Year Founded
2013
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