🌍 Global SaaS Scale-up | $28M Series B Investment
💡 Personalized 1:1 Coaching
📍Toronto | Hybrid, 4 days in-office (26 Wellington Street East, Toronto, ON M5E 1S2)
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel to big players like Nokia, Glovo and Revolut Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
As a Senior Customer Success Manager, you’ll take ownership of adoption, and ensuring long-term customer success for our clients - leading to seamless renewals and expansion.
This position requires a unique blend of skills: the consultative, empathetic touch of a relationship builder, paired with the relentless, results-oriented drive of a quota-carrying sales professional. You should be highly commercial, strategic, and comfortable managing a dedicated book of business.
🚀Be part of one of Europe’s fastest-growing SaaS companies
🤖 Work with cutting-edge AI products in a high-growth market
🌍 Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram
🎯 Have a front-row seat in our journey to $100M ARR
Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility:
🏖 Unlimited Paid Time Off
🏡 Home Office Budget
🎗️ Volunteering Days
💻 MacBook for work
Well-being:
🏖Recharge Fridays once per quarter
🏋🏼♀️Fitness Allowance
🏥 Private HealthCare
Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
1️⃣ Intro Call – Meet our Talent Acquisition Team
2️⃣ Interview with the CX leaders
3️⃣ Case Study Presentation – Show us your skills
4️⃣ Culture Bar Raiser Call
🎯 Offer!
Apply now and be part of our journey to $100M ARR!
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice
At CloudTalk, we're transforming how small and growing businesses manage business calls. As a leading provider of global AI-powered calling software, we help over 4,000 businesses connect with their customers in 160+ countries with clear and reliable communication.
Our business calling software integrates seamlessly with your existing systems, offering crystal-clear call quality, AI-powered analytics, and top-notch dialers and CTIs that help teams make MORE and BETTER calls.
We believe in teamwork, innovation, growth, and putting people first. Our mission is to build the world's most capable AI business calling software for sales and support teams to seamlessly connect with their customers, all while delivering the best experience to our customers, community and the incredible team of CloudTalkers we're proud to call our own.💙
Whether you're expanding outbound sales, supporting your customer service channels, or replacing traditional phone systems, CloudTalk is here to help you grow and succeed on a global scale.
