ClickTime

Senior Customer Success Manager

ClickTime  •  United States (Remote)  •  4 hours ago
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Job Description

ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. From bootstrapped beginnings to sustained profitability—all without venture capital funding—ClickTime has tracked over $210 billion worth of employee time, helping customers improve workforce efficiency, profitability, and resource planning. While headquartered in San Francisco, ClickTime’s team works remotely across the United States.

About the Role

ClickTime plays a critical role in how our customers run their businesses, from workforce planning to financial operations. As a Senior Customer Success Manager, you'll help stakeholders derive lasting value from a platform they rely on every day. You'll own a set of our most strategic accounts — building account strategies, leading executive conversations, and driving renewals grounded in real business outcomes. As AI surfaces signals about account health, risk, and opportunity, you'll focus your time where it counts most: customer relationships, account strategy, and revenue-critical conversations.

Responsibilities

Qualifications

ClickTime provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

ClickTime

About ClickTime

ClickTime helps businesses become more productive every day. Its time and expense tracking tools are used by thousands of companies worldwide.

Our headquarters are in the heart of downtown San Francisco, with remote employees in Austin, Denver, and beyond. As a bootstrapped, privately held, profitable entity, we provide big company benefits while maintaining the size and energy of a startup. Working with us means you’ll be challenged, surrounded by high-quality teammates, and learn something new every day.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
San Francisco, CA
Year Founded
1999
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