Ricoh Hong Kong Limited

Senior Customer Service Officer

Ricoh Hong Kong Limited  •  Sha Tin, HK / Hong Kong, HK (Onsite)  •  3 days ago
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Job Description

Our client is a sizeable firm that focuses in innovation and technology.

Senior Customer Service Officer (2 Years Contract)

Responsibilities:
  • Provide all-rounded administrative support to co-working centre service
  • Introduce co-working service centre to new tenants and handle related enquiries 
  • Monitor centre facilities and services, assist on centre consumables stock control, maintenance services and refurbishment of centre premises
  • Consolidate data in regarding the operation of the centre services and prepare the various monthly reports as required
  • Maintain a central master record for centre related policy, procedures and documentations, and make recommendations to improve the centre operations
  • Communicate and work closely with vendors and contractors for office reinstatement e.g. FMO, cleaning services, monitor the outsourced service providers for the regular operations, new centre set up and ad hoc projects
  • Perform any other duties as assigned by supervisor
Requirements
  • Tertiary educated in any disciplines
  • Minimum 3 years’ working experience related to customer services and general administration duties
  • Proficient in PC applications, including Chinese word processing
  • Proficient in written and spoken Cantonese, English, Mandarin
  • Strong presentation and communication skills
  • Self-motivated, detailed-minded, organized and customer-oriented

Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to:  Delken Group Limited  1202 C.C. Wu Building, 302-308 Hennessy Road, Wanchai, HK; email to  cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.

For more jobs, please visit our website:   http://www.delken.com.hk/

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Ricoh Hong Kong Limited

About Ricoh Hong Kong Limited

Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Kowloon Bay, HK
Year Founded
1963
Website
com.hk
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