RGE

Senior Customer Service Executive

RGE  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
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Job Description

Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you and exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities:

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

  • Responsible for the monitoring of daily operation of sales administration and operational functions.

  • Process sales order with using SAP system.

  • Data entry, tracking and record-keeping in a sales-related environment

  • Maintain a systematic filing system and safe keeping of shipment documents.

  • Provide support on delivery schedules and monthly reports.

  • Assist in following-up on sales-related issues and complaints

  • Work closely with business managers to ensure all customer requirements are well-coordinated.

  • Monitor and keep track on goods delivery as per schedule.

  • Other ad hoc duties as assigned by reporting managers.

To be successful in this role, it is recommended that you should have the following skills and qualifications:

  • Degree / Diploma with a minimum of 3 – 5 years related working experience, preferably in manufacturing industries. Experience in sales support role within the palm oil, oleochemical, petrochemical, or pharmaceutical industries is an advantage.

  • Preferably with experience in sales administration, customers liaison, export and shipping documentation, intercoms and preparation of reports.

  • Assist buyer with product/service information & order processing related questions.

  • Good team player and able to work under minimal supervision with a sense of urgency

  • Proficiency in computer literacy and well-versed in Microsoft Office applications e.g. Excel, Words, PowerPoint.

  • Good track record of responsibility, resourceful and able to work independently.

  • Ability to adapt to changing priorities and handle challenging situations with empathy & professionalism.

Disclaimer:

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

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RGE

About RGE

Headquartered in Singapore, RGE is a global group of companies in the bio-based resources and energy sectors, serving over 100 markets worldwide. With more than US$40 billion in assets and a workforce of 80,000 employees, our operations span across Indonesia, China, Brazil, Canada, Spain, and Malaysia. As a global leader in sustainable natural fibres, edible oils, green packaging, and cleaner energy solutions, we play a vital role in feeding, clothing, and improving the lives of billions every day.

We build lasting businesses by integrating sustainability as an enabler of growth, while advancing a nature-positive, greener future. Established in 1973, we have remained committed to sustainable development, conservation, and community empowerment, guided by our 5Cs philosophy of doing what is good for the Community, Country, Climate, Customer, and only then will it be good for the Company.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1973
Website
rgei.com
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