As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.
For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 111 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2025.
Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment.
What We Offer:
Are you passionate about delivering top-notch customer service? Do you have a knack for resolving complex issues? If so, we have the perfect opportunity for you!
As our Customer Service & Warranty Escalations Team Member, you will liaise with customers and other departments, investigating, researching and assessing warranty cases at the escalated stage. Ensuring that customer concerns are resolved to company standards.
ABOUT THE ROLE:
BENEFITS:
This is an exciting opportunity to take the next step in your career and join a growing business. Apply now!
Established in 1962, Nick Scali has grown into one of Australia's premier furniture retailers, renowned for its commitment to quality and design. With over 60 years of experience, the company has become a leading importer of high-quality furniture, sourcing products from some of the world's most respected manufacturers.
Nick Scali's extensive range covers leather and fabric lounges, dining tables, coffee tables, chairs, and entertainment units, catering to a diverse customer base. The company now operates 128 showrooms and many distribution centres across Australia, the United Kingdom, and New Zealand.
In 2017, Nick Scali expanded internationally by opening its first showroom in Auckland, New Zealand. Continuing its growth trajectory, the company entered the UK market in May 2024 through the acquisition of Fabb Furniture. This strategic move will soon add 20 Nick Scali stores across key UK locations, continuing the global growth ambitions of the company.
Nick Scali's success is underpinned by its dedication to offering quality furniture at reasonable prices, appealing to a broad customer base. The company's commitment to excellence and customer satisfaction has solidified its reputation as a trusted name in the furniture industry.
At the heart of Nick Scali’s success is a positive and relaxed company culture that fosters growth and ambition. This dynamic environment not only enhances teamwork and innovation but also supports substantial career development for employees, many of whom achieve remarkable professional growth within the organisation.
Want to find out more or apply for a specific role in your area please click here: https://www.nickscali.com.au/careers
