Senior Customer Engineer – Switchgear Services (Ireland)
Location: Ireland – Field Based
Reporting to: Field Delivery Manager
Travel: Majority site-based around Dublin with regional travel required
Brief Job Description:
Senior Customer Engineer – Switchgear Services:
Responsible for installation, commissioning, testing, maintenance, and fault-finding of LV switchgear panels across customer sites. The role requires strong customer engagement, adherence to safety standards, and delivery of high-quality service across multiple projects within the region.
Responsibilities and Measurement Criteria:
• Deliver installation, commissioning, testing, and handover of LV switchgear panels.
• Diagnose faults, investigate breakdowns, and carry out effective repairs.
• Perform preventative maintenance to agreed schedules and quality standards.
• Conduct primary and secondary injection testing, flash testing, and panel fault-finding.
• Prepare tools, test equipment, and required documentation prior to site work.
• Complete all site documentation accurately and ensure timely client sign-off and system uploads.
• Liaise with clients, subcontractors, and internal teams to meet project milestones and close snag lists.
• Ensure full compliance with HSE procedures and safe isolation practices.
• Participate in regional travel and the on-call rota as required.
Qualifications:
Required / Minimum Qualifications:
• Minimum 3+ years’ experience in a site-based or client-facing engineering role.
• Recognised qualification in an Engineering discipline.
• Strong working knowledge of LV switchgear and protection devices.
• Experience in electrical panel testing and fault-finding.
• Competency in primary and secondary injection testing and flash testing.
• Good understanding of electrical safety and safe isolation procedures.
• Experience completing detailed test documentation (FAT/SAT exposure desirable).
• Excellent communication and customer-facing skills.
• Full, clean driving licence.
• Flexibility to work additional hours when required.
Additional / Preferred Qualifications:
• Electrical Engineering or Electrical Trade background.
• HND/HNC or equivalent qualification.
• Working knowledge of electrical drawings and control systems.
• Experience troubleshooting within an electrical service environment.
• Good PC/software literacy.
Physical & Environmental Requirements:
• Site-based role with significant travel.
• Work in industrial environments requiring strict adherence to safety procedures.
Benefits
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help deliver our strategic priorities.
OUR CORE PRINCIPLES:
Safety • Integrity • Respect • Teamwork • Diversity & Inclusion
Vertiv is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.
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Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.
With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.
Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.
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