Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Assurance

Job Category:

Professional

All Job Posting Locations:

Beerse, Antwerp, Belgium

We are searching for the best talent for a Senior CSQ Associate

Purpose

We are looking for a Senior CSQ Associate to join the Clinical Supply Quality (CSQ) team in Beerse, Belgium.

Within Janssen R&D, we develop treatments that improve health and quality of life across areas such as Oncology, Immunology, and Neuroscience. The CSQ team helps maintain the quality and compliance of investigational products across the supply chain after certification for clinical use.

In this role, the focus is on reviewing and approving complaint investigations, ensuring they are complete, scientifically sound, and compliant. The role also contributes to complex investigations and process improvements across Clinical Supply operations.

If you enjoy working with complex data, collaborating across teams, and improving how things work, this could be a great opportunity to make an impact!

You will be responsible for

In this role, you review and approve complaint records throughout the full investigation lifecycle. This includes confirming that investigations are complete, that root cause analyses are well supported, and that conclusions are based on clear evidence.

You assess risks, review corrective and preventive actions, and check that the right stakeholders are involved. You also consider broader supply chain impacts to ensure decisions are consistent and practical.

You contribute to improving how complaint processes work by identifying patterns, suggesting improvements, and supporting implementation. You also support escalation of critical issues by preparing clear, structured information for decision making.

In addition, you act as Quality Lead for complex NC/CAPA investigations related to Clinical Supply Planning and Logistics. You collaborate with cross‑functional teams, support inspection readiness, and contribute to preparation for Health Authority inspections.

As a subject matter expert, you represent the complaint process in projects and help strengthen quality practices across the organization. Building strong working relationships and sharing clear, practical feedback is an important part of this role.

Qualifications / Requirements

• University degree in a scientific discipline (pharmaceutical, chemical, or biological sciences) or equivalent experience
• At least 5 years of experience in a regulated environment, including complaint or quality investigations
• Strong knowledge of investigations, complaint handling, and CAPA processes
• Understanding of cGMP, Good Documentation Practices, and global regulatory expectations
• Ability to review technical data (e.g., batch records, test results, protocols) and identify gaps or inconsistencies
• Strong critical thinking and ability to assess whether conclusions are supported by evidence
• Ability to evaluate risk and apply appropriate escalation
• Clear communication skills, with the ability to provide structured and practical feedback
• Strong organizational skills and ability to manage multiple priorities
• Comfortable working independently and collaborating across teams
• Demonstrates an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and uses effective prompting techniques to support efficiency and productivity

What we offer

We offer a collaborative and inclusive environment where people work together to solve complex challenges and improve patient outcomes. This role provides the opportunity to contribute to innovative therapies while building expertise in quality and compliance.

Our commitment to inclusion

We are an equal opportunity employer and value diversity in our workforce. We welcome applications from people of all backgrounds, experiences, and perspectives.

If reasonable accommodation is needed during the recruitment process or while performing the role, support is available at every stage—please let us know how we can help.

#LI-Onsite

Required Skills:

Preferred Skills:

Business Alignment, Business Savvy, Coaching, Communication, Compliance Management, Continuous Improvement, Fact-Based Decision Making, Human-Centered Design, ISO 9001, Issue Escalation, Problem Solving, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment, Standard Operating Procedure (SOP)

The anticipated base pay range for this position is:

€72 500,00 - €115 230,00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.