Hi! We're Utility Warehouse. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile, and insurance, and a whole lot of savings.
What makes us truly unique is how we grow. Instead of spending millions on generic ad campaigns, we grow through word of mouth and the power of people. We're backed by a nationwide network of tens of thousands of independent Partners—everyday entrepreneurs earning an income on their own terms by helping friends, neighbours, and local communities bundle their household services and save money. This is the Utility Warehouse Partner Network.
We’re aiming to double in size as we help more people stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on…
We're looking for a Senior CRM Technical Manager to be the architect of operational resilience and the technical authority governing our Partner Marketing engine.
We're all about impact. What you'll do and how you'll make an impact...
Utility Warehouse is growing quickly, and our Partner network is the driving force behind that growth. As our Senior CRM Technical Manager, you will be the bridge between commercial marketing objectives and engineering execution, ensuring our communications engine is resilient, scalable, and intelligent.
We get it done together. Your team and the people you'll work with...
You will be joining our Partner Marketing team.
Unlike traditional B2C CRM, where you might blast millions of passive consumers, our squad supports an active community of roughly 80,000 independent UW Partners. These are self-employed individuals running their own businesses sharing UW across the UK, meaning your work directly supports people's livelihoods and commercial success.
You will act as the team’s dedicated CRM technical authority and systems architect, focusing on MarTech infrastructure, technical problem-solving, and cross-functional engineering partnerships.
Day-to-day, you will collaborate closely with:
We're People Helping People.. All about you..
You build, protect, and scale the technical engines behind high-velocity marketing. Where others see fragmented pipelines and imperfect data schemas, you step in to architect clean, event-driven systems that run reliably when it matters most.
We are not looking for an order-taker or a campaign coordinator. We are looking for an architectural authority—someone who commands APIs, SQL, and modern lifecycle engines just as fluently as commercial strategy, and who brings the technical conviction to push back, manage up, and guide senior leaders on the best way forward.
So why pick Utility Warehouse?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
Apply here!
You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Claire Fennell will be your point of contact throughout the recruitment process.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
We’re a community of over a million good-hearted go-getters who believe there’s a better way to do home services. And we’ve been helping people save time and money while running their homes for over 20 years.
We bundle essential services like energy, broadband, mobile and insurance into one simple monthly bill. But what really sets us apart is how we do it: with a nationwide network of local, friendly Partners who recommend UW to their friends, family and communities.
So you could say we’re both in your corner, and just around the corner.
For both employees and Partners, that means being part of something with real purpose. Whether you work in product, tech, marketing or customer service, every single person plays a part in supporting a business built on people helping people.
