Job Description

We are looking for a motivated colleague to join our Shared Services Center team as a Senior Credit and Collection Clerk In this role, you will be a key member of the Accounts Receivable (AR) team, overseeing activities that follow customer sales right through to the processing, recording, and general ledger posting of received payments.

This position focuses on collection and credit activities for pre-legal customers, month-end ledger reconciliations, and providing vital support to the Senior Credit Manager. This is an excellent internal growth opportunity for someone looking to take on a leadership and coordination role within our AR operations.

Key Responsibilities & Representative Activities

• Process Leadership: Maintain a comprehensive knowledge of AR flows within the respective country/process organization (including CBO processes and understanding SBU differences).
• Team Guidance: Provide hands-on guidance, training, support, and assistance to AR Specialists and newcomers.
• Escalation Point: Act as the first level of escalation for team members, ensuring all internal and external issues are resolved efficiently within defined timescales.
• Customer Relations: Communicate with internal and external customers to ensure smooth operations and maintain professional, high-quality customer relationships.
• Query Resolution: Ensure effective and timely resolution of queries in strict accordance with established SLAs.
• Projects & Improvements: Assist in business process improvements, transitions, and projects related to Credit scope extensions.
• Month-End & Audits: Collaborate on month-end reconciliations (including 1210/1211 legal accounts), support all month-end processes for the Senior Credit Manager, and handle internal/external audit queries.
• System Development: Cooperate on the setup, development, and optimization of ERP systems (Oracle 11i/R12, SAP, and others across the UK SBU).
• Financial Compliance: Demonstrate a solid understanding of the bad debt write-off process and the implementation of relevant VAT requirements.
• Ad-hoc Tasks: Perform other related activities and duties as instructed by your line manager.
• Countries covered: UK, Ireland, Denmark and Sweden
• Working hours: Required to cover on a ad-hoc basis UK Core business hours 09:00 – 17:00 (10:00 – 18:00 CET Time)

How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email recruiting@ppg.com.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process , so that we can do better today than yesterday.