We're looking for a highly organised and proactive Senior Creative Operations Manager to join our dynamic Brand & Creative team. You'll be the central hub, ensuring our marketing campaigns are delivered on time, within scope, and to the highest creative standards. You will also support us with cross-functional strategic projects. If you thrive in a fast-paced environment and love bringing creative visions to life, we want to hear from you!
Lounge by Zalando is an online outlet for fashion and lifestyle products in 25 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Lounge by Zalando is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
Lead project planning and execution for a variety of marketing campaigns and strategic initiatives, from initial brief to final delivery.
Manage project timelines, budgets, and resources, proactively identifying and mitigating potential risks.
Facilitate communication between creative, marketing, and other internal & external stakeholders, ensuring everyone is aligned and informed.
Oversee project workflow, assigning tasks, tracking progress, and ensuring deadlines are met.
Implement and optimise project management tools and processes to enhance efficiency.
Champion creative excellence while balancing business objectives and practical constraints.
You have 5+ years of experience as a highly organised and proactive Creative Operations or Creative Project Manager in a creative, marketing, or agency setting, with a proven track record of delivering complex campaigns and strategic initiatives on time and to a high standard.
You have a strong understanding of end-to-end project planning and execution, including managing timelines, budgets, resources, and proactively mitigating risks.
You are exceptional at communication, negotiation, and stakeholder management skills, adept at coordinating cross-functional teams and external partners to ensure alignment.
You are highly organised and detail-oriented, with the ability to oversee project workflows, assign tasks, track progress, and ensure deadlines are consistently met.
You are proficient with project management methodologies and tools, coupled with a drive to continuously optimise processes for enhanced efficiency.
You have a passion for creative excellence, balanced with a pragmatic approach to business objectives and practical constraints.
Fluency in English is essential.
If you have what it takes, we encourage you to apply even if you don't meet every requirement. You may just be the right candidate for this or other roles!
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Welcome to Zalando. Here’s some key info about us:
Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle.
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty.
- We're building the ecosystem for fashion and lifestyle ecommerce.
Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.
Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We promote an inclusive corporate culture that welcomes different perspectives and brings together people from diverse backgrounds. We want to ensure a non-discriminatory and supportive working environment for each of our employees to thrive. It’s a journey that all teams are on together, centered around the values we uphold.
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.
