Job Description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

First contact point for the business and are required to provide advice in their subject matter area of expertise and/or interpretation and application of Arcadis policies in their role or deliver complex technical work.

Role accountabilities:

Key Accountabilities

People Management and Leadership

• Conduct and perform coaching and mentoring, rewards and recognitions, dealing with performance issues, and liaising with HR when relevant.

• Coach and mentor team members, manage rewards and recognition, address performance issues, and liaise with HR as needed.

• Provide ongoing training, upskilling, and evaluate team members' performance in line with objectives and KPIs through the GPS process.

• Collaborate to resolve issues and drive continuous improvement.

• Motivate and ensure team members adhere to company policies and program compliance.

• Manage team recruitment in coordination with HR, including new hire induction programs and probation reviews following the PDR process.

• Forecast workloads and plan projects for realistic and timely delivery.

• Allocate projects to team members, provide briefings, and oversee ongoing management.

• As a member of the GSSC Marcoms Leadership team, contribute to operational management, ensuring compliance with GSSC standards and processes.

• Promote, exemplify, and implement health and safety principles.

• Manage team members to foster productive relationships with other departments, resolve stakeholder issues, and encourage collaboration.

• Improve internal team management, adaptation, development, and resilience by implementing best practices.

• Conduct annual performance and salary reviews in collaboration with the Service Delivery Manager and Global Marketing Operations Director.

• Analyze budget and performance data, create reports, identify discrepancies, and offer recommendations to provide accurate information for informed decision-making.

• Maintain a deep understanding of the business, including projects and industry context, and adjust deliverables accordingly.

• Evaluate business processes for potential improvements and regularly review team performance using established methods to identify issues and propose enhancements.

Creative SME & Project Delivery

• Lead complex projects that demand your expertise with minimal oversight, ensuring timely delivery.

• Offer specialized advisory support to internal clients, acting as the key contact for policy alignment.

• Create and improve standard operating procedures, aiding others in their implementation and suggesting enhancements when needed.

• Proficient in relevant tools and software, monitor their effectiveness, and actively seek and propose solutions.

• Assess project requirements, manage work priorities, and suggest efficient alternatives for timely creative work delivery.

• Allocate projects to team members, provide briefings, and oversee ongoing management.

• Define processes and responsibilities for handling design requests.

• Develop and implement best practices for managing projects and clients within the organization.

• Establish and strengthen core team support for diverse project and business needs.

• Contribute to various internal tasks and oversee the work of junior colleagues to ensure project milestones are met.

• Maintain a deep understanding of regional Arcadis services and key collaboration areas in your field.

• Review creative assets, such as graphics, videos, and multimedia materials, for quality and alignment with brand standards.

Branding and implementation

• Collaborate and coordinate with the Global Brand Team to ensure brand consistency and brand identity across the business.

• Develop and propose a standardized approach for brand assets and templates.

• Facilitate and manage cross-workstream support and workshop organization across the design community.

• Review and assess all branding materials to ensure they conform to the company's brand guidelines and standards.

• Verify that branding elements are used correctly, including logos, color schemes, typography, and messaging.

• Identify and rectify any issues related to design, content, or consistency.

• Ensure all branding materials maintain a consistent look, feel, and tone, aligning with the brand's identity and values.

• Collaborate with creative teams to address discrepancies and inconsistencies.

• Provide constructive feedback to design and marketing teams to enhance branding materials.

• Collaborate on revisions and improvements to maintain brand excellence.

• Act as the final approver for branding materials locally, ensuring they meet the company's brand standards and objectives before release.

• Grant or withhold approval for marketing campaigns, advertisements, and promotional content for local inquiries.

• Offer guidance and training to marketing and creative teams on brand guidelines, best practices, and the importance of brand consistency.

• Curate uploaded image and video assets regulation in Brand Hub for brand and H&S compliance.

Qualifications & Experience:

Profile requirements

For this role Arcadis values professional experience across the following priority areas:

• Breadth of experience: Working internationally, across different industries and business lines and/or functions, managing projects impacting people/issues/solutions across organizational boundaries.

• Mobilizing talent: Embracing new workforce profiles and planning approaches, attracting and develo ping talent, leveraging talent in different markets, catalyzing a movement.

• Living our purpose: Mentoring and sponsoring people coming through the business and from outside. Proactively, supporting communities and social initiatives, and showing attention for the planet and sustainability.

Aligned to the Arcadis Leadership model we seek leaders with a strong fit to our leadership success profile, to build and drive our culture of inclusion, accountability, human-centricity, and sustainability. Successful leaders at Arcadis will possess strong learning agility, combined with a balanced mix of being curious, driving success and igniting passion.

Be curious:

• Demonstrate and develop curiosity in oneself and others; bringing clients and Arcadians on a journey of discovery and co-creation.

• Have a global, strategic, and future thinking mindset.

• Are digitally-savvy, entrepreneurial and innovative.

• Build organizational networks that are value-adding, engaging and purposeful.

• Incorporate a human-centric, experimentation and continuous learning mindset to lead innovation and transformation.

• Actively engage diverse points of view and manage healthy issues-based conflict.

Drive success:

• Create a sense of shared ownership and accountability balancing this with decisiveness and holding others to account for delivery.

• Take ownership for own responsibility, creating clarity and motivating and aligning others.

• Internalize organizational goals, making them one’s own personal stretch goals.

• Are outcomes-focused and tackle challenges head-on.

• Demonstrate commercial acumen in general, and specifically with regards to sustainable solutions.

• Actively shape the future of the organization.

Ignite passion:

• Personally role model own commitment to improving quality of life and putting sustainability at the core.

• Apply an adaptive style to engagement that is culturally sensitive and appeals to the personal needs of others.

• Bring clarity and manage anxiety in others, through clear communication and inspiring storytelling.

• Integrate their work, helping others make the connection between their work and the bigger picture.

• Maintain personal resilience and rebound from setbacks and help others to do the same.

• Build trust through authenticity, demonstrating integrity and courage regarding own convictions.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a ‘people first’ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.