Job Description

The Corporate Senior Quality Manager is responsible for leading, standardizing, and continuously improving the organization’s quality management systems across all sites and business units. This role provides strategic direction, governance, and oversight to ensure compliance with regulatory, customer, and internal requirements while driving a culture of quality, risk-based thinking, and continuous improvement enterprise-wide.

Key Responsibilities

Strategic Quality Leadership

• Develop, implement, and maintain the corporate Quality Management System (QMS) aligned with company strategy and business objectives
• Define and deploy enterprise-wide quality policies, procedures, and standards
• Serve as a senior quality advisor to executive leadership and cross-functional teams

Governance & Compliance

• Ensure compliance with applicable regulatory requirements and standards (e.g., ISO 9001, IATF 16949, FDA, GMP, AS9100, or industry-specific regulations)
• Lead corporate-level audits, management reviews, and regulatory inspections
• Oversee corrective and preventive action (CAPA) systems and ensure systemic root cause resolution

Multi-Site Quality Oversight

• Provide functional leadership and mentoring to site Quality Managers and Quality teams
• Drive consistency in quality processes, metrics, and reporting across all locations
• Support acquisitions, integrations, and global expansions from a quality perspective

Risk Management & Continuous Improvement

• Lead risk management initiatives including FMEA, risk assessments, and mitigation planning
• Champion continuous improvement efforts using Lean, Six Sigma, and problem-solving methodologies
• Analyze quality performance data and KPIs to identify trends, risks, and improvement opportunities

Customer & Supplier Quality

• Serve as the escalation point for critical customer quality issues
• Oversee supplier quality management programs, including supplier audits and performance monitoring
• Ensure customer requirements are effectively translated into operational processes

Talent Development & Culture

• Build and sustain a strong quality culture focused on accountability and excellence
• Develop and mentor quality leaders and high-potential team members
• Promote training, competency development, and knowledge sharing across the organization

Qualifications

Education & Experience

• Bachelor’s degree in engineering, Quality, Business, or a related field (master’s degree preferred) or
• 10+ years of progressive quality management experience in a regulated or manufacturing environment
• 5+ years in a senior or corporate-level quality leadership role

Technical Skills

• Expert knowledge of QMS standards and regulatory requirements
• Strong experience with audits, CAPA, management review, and risk management
• Proficiency in quality tools and methodologies (Lean, Six Sigma, SPC, FMEA, root cause analysis)

Leadership & Professional Skills

• Proven ability to influence executive and site leadership levels
• Strong strategic thinking and changing management capabilities
• Excellent communication, presentation, and problem-solving skills

Certifications (Preferred)

• ASQ Certified Quality Manager (CQM)
• Six Sigma Black Belt
• Lead Auditor certification

Reporting Structure

• Reports to: Vice President of Quality, Chief Quality Officer, or equivalent executive role
• Works closely with Operations, Engineering, Supply Chain, Regulatory, and Executive Leadership
• Up to 75% travel to support multi-site operations, audits, and strategic initiatives