Hapag-Lloyd AG

Senior Coordinator (m/f/d) Inland Delivery

Hapag-Lloyd AG  •  Budapest, HU (Onsite)  •  3 hours ago
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Job Description

As a Senior Coordinator in the Inland Delivery Team you will be the central hub for import activities, linking Inland Delivery, Customer Service and Documentation. You will work closely with customers, vendors and internal stakeholders to guarantee flawless execution of transport orders, accurate invoicing and continuous process improvement within a dynamic, digital‑focused environment.

  • Organize and coordinate import activities across Inland Delivery, Customer Service and Documentation to ensure smooth execution of transport orders
  • Resolve operational issues in close cooperation with customers, vendors, and internal stakeholders
  • Manage an assigned customer portfolio, building trust and adapting solutions to customer needs
  • Handle daily calls and e‑mails while delivering outstanding customer service
  • Plan, order and oversee inland operations in collaboration with internal and external partners.
  • Ensure timely and accurate invoicing for all inland deliveries
  • Address operational and invoice‑related disputes, identify root causes and implement corrective actions
  • Maintain strong communication and stakeholder management with internal departments and external partners
  • Several years of experience in liner shipping, logistics, forwarding or transportation operations with a solid understanding of inland transportation
  • Strong analytical and problem‑solving mindset; able to identify root causes and develop pragmatic solutions
  • Proactive, structured, self‑motivated with a high level of ownership and the ability to work independently
  • Strong interest in process optimisation, automation and digital transformation
  • Excellent communication and stakeholder‑management skills, comfortable working with internal and external partners
  • Ability to balance operational duties with tactical improvement initiatives and manage multiple topics simultaneously
  • Fluent written and spoken English and Hungarian
Hapag-Lloyd AG

About Hapag-Lloyd AG

About Hapag-Lloyd

With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.

Disclaimer

This press release contains forward-looking statements that involve a number of risks and uncertainties. Such statements are based on a number of assumptions, estimates, projections or plans that are inherently subject to significant risks, uncertainties and contingencies. Actual results can differ materially from those anticipated in the Company’s forward-looking statements.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Hamburg, DE
Year Founded
1847
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