Job Description

What Financial Assistance Counseling (RCM) contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

Financial assistance counselors guide patients through their healthcare financial obligations. The Senior Coordinator, Financial Counseling is responsible for managing patients' authorizations for the medical care they receive while at South Bay Radiation Oncology Center. In addition, they will help cover front desk duties such as checking patients in, answering phones, verifying demographics, and other duties as needed.

Responsibilities

• Authorization for radiation, consultations and all of the imaging the providers request
• Research and re-submit denials from billing department
• Verify patients’ benefits information including their deductibles and co-insurance information
• Collecting time of service payments prior to the patient receiving their treatment or setting up a payment plan for the patient prior to treatment services
• Will assist and help cover front desk duties including check in, check out, answering phones, scheduling appointments
• Pull medical records to make sure patients have labs, testing, imaging or anything that the provider needs prior to their appointment
• Other duties as assigned by management​

Qualifications

• 3-6 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Prior experience working within healthcare financial services
• At least 1 year of prior medical office experience, preferred
• Medical knowledge, preferred

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $20.90 per hour - $33 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 09/07/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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