Job Description
General Summary
This job provides timely and accurate accounting and administrative support services to the finance function, with a primary focus on customer invoicing and related financial processes supporting logistics and supply chain services. Supports the customer billing lifecycle by validating charges, applying contractual rates and fees, generating accurate customer invoices, researching and resolving billing discrepancies, and supporting accounts receivable activities. Partners with accounting staff and business stakeholders to research and resolve financial issues while supporting effective internal controls and operational excellence.
Primary Responsibilities
- Provide timely and accurate accounting and administrative support services. Responsibilities may include accounts payable, accounts receivable, credit card processing, disbursement support, basic journal entries, data entry, financial reporting, and account reconciliation in compliance with company policies and procedures.
- Apply company policies and procedures; verify general ledger codes, documents, and invoices; research and balance accounts, subledgers, and ledgers; and perform complex account research and resolution in collaboration with accounting staff and business stakeholders.
- Coordinate customer invoicing activities for logistics and supply chain services, including preparation, validation, and submission of invoices in accordance with contractual terms, rates, fees, and customer billing requirements.
- Monitor customer billing and accounts receivable activity, including unbilled items, invoice discrepancies, rejected invoices, cash application, collections, and outstanding balances; research and facilitate timely resolution of issues.
- Coordinate and manage recurring finance processes, including forecasting, budgeting, month-end close, preparation of accruals and related journal entries, financial reporting, and account reconciliation.
- Maintain, review, and improve Standard Operating Procedures (SOPs) and work instructions to support billing accuracy, consistency, internal controls, compliance, and customer requirements.
- Identify recurring billing, financial, or process issues; perform root-cause analysis and recommend process improvements; support special projects
- Other duties as assigned.
Required Qualifications & Experience:
- High school diploma or GED
- 4 years of experience in accounting, finance, customer billing, invoicing, accounts receivable, accounts payable, or related experience.
Preferred Qualifications & Experience:
- Experience with customer invoicing, billing, or accounts receivable in logistics, supply chain, transportation, distribution, warehousing, fulfillment, or other service-based environments.
- Experience working with customer contracts, rates, fees, billing requirements, and invoice discrepancy resolution.
- Experience with Oracle ERP or a comparable financial system and other billing or operational systems.
Skills & Abilities:
- Advanced Microsoft Excel skills.
- Strong computer and data-entry skills with a high degree of accuracy and attention to detail.
- Strong analytical, reconciliation, research, and problem-solving skills, including the ability to research and resolve complex billing and account discrepancies.
- Ability to interpret customer contracts, rates, fees, and billing requirements.
- Strong organizational, prioritization, and multitasking skills with the ability to manage multiple invoicing activities and deadlines.
- Excellent verbal and written communication skills.
- Customer-service driven and able to work independently while collaborating effectively with accounting, operations, customers, and other business stakeholders.
Requirements, Perks, and Benefits (US -- Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
- Ability to follow policies and procedures.
- Ability to read, write, and interpret information.
- Ability to add, subtract, multiply, and divide.
- Ability to use hands to finger, handle, or feel.
- Ability to sit, walk, or stand for the duration of the shift.
- Must possess visual acuity to perform essential job functions.
- Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
- Ability to lift/carry items up to 50 pounds.
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.
E-Verify Program Participant
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
Perks and Benefits at FedEx Supply Chain (FSC)
- Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
- 401K plan with company match after 1 year
- Tuition reimbursement program
- Holiday pay and accrued paid time of programs ofering both Vacation and PTO
- Medical, dental, vision, and voluntary benefits available on day one
- Basic life insurance
- Basic AD&D coverage
- Supplemental Life and Supplemental AD&D
- Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
- Paid parental leave for both moms and dads
- Paid bereavement and jury duty
Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)
Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
