Job Description

You’re agile, keen and open to meaningful work and opportunities that come your way.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

You will provide high-level business and operational support to Senior Leadership and the broader Operations Management branch, helping to coordinate priorities and support the effective delivery of business operations. You'll work across a broad range of business activities, providing advice and operational support relating to finance, procurement, training, operational readiness and administration. Your ability to research, analyse and bring together complex information will support the preparation of accurate correspondence, briefings, reports and submissions.

You will manage competing priorities within a busy and varied environment, responding flexibly to emerging requests and unforeseen issues. Your collaborative approach will help you build effective relationships across the organisation, while your sound judgement and problem-solving skills will support practical solutions and continuous improvement.

You will:

• Coordinate business planning processes and ensure activities align with broader organisational strategies and priorities.
• Develop strategies, plans, and regular reporting to support informed decision-making.
• Prepare clear and accurate correspondence, briefing notes, reports and submissions relating to operational matters, projects and emerging issues.
• Contribute to budgeting, financial reporting and control activities to support sound financial management across the branch.
• Support procurement activities, providing advice and assurance while ensuring alignment with relevant policies and procedures.
• Research and analyse complex information to provide clear advice, briefings and responses for Senior Leadership and other key stakeholders.
• Coordinate key administrative functions, including purchasing, office procedures and records management.
• Identify opportunities to improve processes, strengthen information sharing and support more efficient ways of working.

This is a permanent, full time position offering hybrid working options from our Granville office. Due to the nature of this role, you will be required to travel across our depot locations throughout Sydney on occasion.

For more information on this position and business unit, view the role description and information pack.

About you

You are an organised and adaptable business support professional with demonstrated experience in business planning, performance analysis and reporting within a large and complex environment. Your ability to manage a varied workload allows you to balance planned priorities with emerging requests while maintaining accuracy, quality and attention to detail.

You are a confident communicator who can translate complex information into clear, concise and well-structured correspondence, briefings, reports and submissions. Your strong stakeholder skills enable you to work collaboratively across different teams, manage expectations and negotiate practical outcomes and timeframes.

Your experience across corporate and operational processes allows you to confidently support activities spanning finance, procurement, training, operational readiness, administration and records management. Your analytical thinking and problem-solving skills help you identify issues, make sense of complex information and develop practical solutions and improvements.

You are proactive and comfortable working with a level of autonomy, using sound judgement to prioritise your work and respond to changing business needs. Your professional approach, integrity and commitment to delivering quality outcomes will enable you to build trusted relationships and provide reliable support to Senior Leadership and the wider team.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Sunday 8 November 2026

For more information about this role, please contact ELLA.SCOTMAN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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