Job Description

Senior Contract Manager
£70,000 to £80,000 plus great benefits (Work Level 5)
Hybrid working, with some travel to our Scunthorpe office required, plus opportunities to work from our Manchester office

Co-op Wholesale is growing, and we’re looking for an experienced Senior Contract Manager to help shape what comes next. In this role, you’ll take end-to-end ownership of drafting and negotiating business customer sales contracts with our wholesale partners, managing the process through to signature and contract storage. You’ll be a trusted partner to our sales and finance teams, working closely with them to ensure our contracts accurately reflect commercially approved positions.

Why this role matters

Exciting things are happening at Co-op Wholesale. We’re growing fast, strengthening our offer for retailers, key accounts, and corporate partners, and we need great people to be part of that journey.

As a Senior Contract Manager reporting to the Head of Business Management, Governance & Risk, you’ll work on a wide range of contracts, from independent retailers to large organisations, to really push ourselves forward and take our business to the next level.

What you’ll do

• Draft sales contracts that reflect commercially approved positions and meet our governance standards
• Manage the end-to-end contract management process, including negotiating and amending contract clauses, managing signatures, contract templates and contract administration
• Build strong relationships with our internal teams and customers to move contract discussions forward
• Collaborate with our sales, propositions, finance, legal, and operations colleagues to make sure contracts support our wider goals
• Spot and manage contract risks, and lead on resolving disputes or compliance issues
• Help to improve our contract management process, shaping templates, terms, and ways of working

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

• Significant experience as a Senior Contract Manager in a business sales environment
• Strong experience drafting and amending customer contracts, negotiating positions and amending contract clauses, with minimal need for legal support
• Strong experience of working with internal teams to gain commercial clarity, spotting potential risks and offering solutions
• Confident advising the business and able to constructively challenge and influence when needed
• Collaborative leadership skills with a focus on efficiency, effectiveness and transparency
• Comfortability with working with evolving processes and ways of working
• A proactive approach to identifying and exploring continuous improvement opportunities

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• Private healthcare
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• 30% discount on Co-op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed