Req ID: 6528
Directorate: Adults and Public Health
Categories: Strategic Commissioning
Locations: Harrow, United Kingdom
Position Type: ['Permanent']
Full/Part-time: Full Time
Hours per week: ['36']
Closing Date: 29/10/2026
The London Borough of Harrow is seeking an experienced and motivated Senior Contract and Monitoring Officer to join the Adults and Public Health Directorate within the Strategy and Commissioning team. This is an exciting opportunity to play a key role in ensuring high-quality, safe and effective services are delivered to vulnerable adults, children and young people across the borough. Working closely with providers, commissioners, operational teams and partner organisations, you will help ensure commissioned services deliver positive outcomes and represent value for money.
Reporting to the Head of Service, Commissioning, you will lead on the monitoring and review of commissioned services across Learning Disabilities, Mental Health, Younger Adults and Children’s services. You will work closely with service providers to assess performance, quality, compliance and service delivery against contractual requirements, ensuring issues are identified and addressed promptly. The role will involve undertaking monitoring visits, producing detailed reports, developing improvement plans, supporting commissioning and procurement activity, and working collaboratively with safeguarding teams, operational staff and external agencies such as the Ofsted.
This is an excellent opportunity for a skilled professional who enjoys partnership working, service improvement and quality assurance. You will play an important role in shaping services, supporting market development and ensuring that vulnerable residents receive safe, effective and person-centred support. We are looking for someone who combines strong analytical and relationship management skills with a proactive approach to problem-solving and continuous improvement. In return, you will join a collaborative team committed to improving outcomes for residents and delivering high-performing services across Harrow.
The successful candidate will have:
For more information, please refer to the Role Profile/ Selection Criteria
We are the London Borough of Harrow.
Rich in culture, heritage and an entrepreneurial hotspot, we pride ourselves as one of London’s most diverse boroughs.
We want Harrow to be a great place to live, work and visit, a place where people are proud to call home, feel safe and supported and where communities flourish.
Putting residents first is at the heart of everything we do. Within this lies a commitment to deliver services and experiences where the wellbeing and needs of our residents are met and are of a high standard.
With a workforce of more than 3000 employees, we want to be a council that staff are proud to work for, where everyone feels empowered to excel and is given the opportunity to thrive – all while serving our 250,000+ residents.
We want our staff to share the same level of ambition and drive to delivering our plans within the business and wider community. These are centred around three core priorities:
- A council that puts residents first
- A borough that is clean and safe
- A place where those in need are supported
We deliver our services and achieve our goals through our core values: to Be Courageous, to Do It Together and to Make It Happen. These are the main drivers to delivering our priorities and achieving our goals.
Our vision is to work together to continue to make a difference for Harrow, where people choose to do business, to live, work and visit.
