Job Description
Company Description
Our client connects companies with skilled service professionals for exceptional on-site work. Their platform empowers businesses to overcome the challenge of finding reliable labor for short-term, high-volume projects across the U.S. and Canada. Technicians gain flexibility and find work that matches their skills. Our client's mission is clear: the right technician for the right job, ensuring dedicated service every time.
About the Role
The Senior Content Specialist is a skilled B2B content producer who executes against a defined content strategy to drive awareness, credibility, and demand for our client. Reporting into the Marketing Services function in Bangladesh and working closely with the Product Marketing & Content team, this role produces high-quality Tier 2 content — customer case studies, blog posts, email campaigns, ebooks, landing pages, and demand assets — that brings our client's brand narrative to life and supports revenue marketing goals.
The client's Content & Editorial Manager owns brand voice, editorial standards, Tier 1 content (thought leadership, brand POV, executive messaging), and content governance. The Senior Content Specialist operates within that framework, owning a high volume of additional content that directly supports the US marketing and sales teams.
Key Responsibilities
Content Production
- Write and publish the monthly email newsletters, owning ideation, structure, copy, and on-time delivery in coordination with the Product Marketing team.
- Produce customer case studies end-to-end: conduct interviews with client's users, extract measurable business outcomes, and write polished narratives that demonstrate real-world impact.
- Write blog posts that support our product investments, build credibility and drive organic traffic – researching topics, developing angles, and producing content that speaks to field service operations leaders.
- Support the Revenue Marketing team with conversion-focused content: display ad copy, landing page copy, email campaign sequences, and other assets that capture prospect interest and move them through the funnel.
- Produce 1-pagers, social content, and supporting content assets as needed to support campaign launches and Product Marketing initiatives.
- Research field service market trends, buyer pain points, and competitive dynamics to bring credible context to everything you write.
Quality & Standards
- Write with strict adherence to the client's brand style guide and editorial standards, maintaining consistency in voice, tone, and terminology across all content types.
- Partner with the Content and Product Marketing teams to ensure all content is accurate, on-message, and aligned to approved positioning before publication.
- Perform ongoing audits to identify content that needs updating due to positioning changes, product updates, or compliance requirements, and make those changes.
Operations & Performance
- Manage your own production schedule: track assignments, hit deadlines consistently, and communicate proactively when priorities shift or timelines are at risk.
- Track content performance against engagement and traffic benchmarks; share your perspective on what's working and what isn't, and recommend optimizations.
- Use approved AI tools to improve efficiency while maintaining the human oversight and editorial judgment that client's content standards require.
Skills & Qualifications
- 8+ years of content marketing or editorial experience within B2B SaaS companies that sell to enterprise or mid-market buyers and whose products and content primarily target English-speaking markets (US, UK, Canada, Australia, or similar). Not developer tools, consumer apps, or small-business-focused products.
- A portfolio that includes published customer case studies and long-form content written for a senior B2B audience (VP, Director, or C-suite). Applications without writing samples will not be considered.
- Demonstrated ability to research and write about complex technology topics for a non-technical business audience.
- Experience conducting customer interviews and translating business outcomes, operational complexity, and technical context into clear, credible narratives.
- Strong project management skills: ability to manage multiple concurrent content assignments, hit deadlines in a fast-moving environment, and maintain quality under volume.
- Comfort working within a defined editorial framework (brand voice standards, style guides, content governance processes) and producing work that meets that bar without close supervision.
- Exceptional written English: clear, concise, and purposeful, with the ability to adapt tone and register to the content type and audience.
Employment Structure
- Hybrid (3 days remote & 2 days onsite) in Dhaka | Full-time
- Salary: BDT 150,000 - 200,000
- Benefits: Mobile bill + Festival Bonus + Gratuity benefit + Medical Insurance + Leave Encashment + Complimentary Lunch / Dinner + Gym Membership + Career Development Budget + Sound work-life balance - Regular working hours: 8 hours/day, 5 days a week + Friendly work environment + Flexible leave/vacation policy + A great learning opportunity + Employee Transportation Facility: Drop Off
- Work Week: Monday - Friday, 1:00 PM to 10:00 PM BST
Hiring Process
- Screening Interview with Talvette
- Receive an offer
- Join their team full-time
