Job Description

Requisition #: 20900

Functional Area: Consulting; Leadership; Transportation Safety

Employment Type: Full-Time

Work Options: Remote / Work from Home in the US #LI-Remote

Work Hours: Standard Business Hours

Position Summary

Join J. J. Keller as the leader of our Transportation Consulting Practice and play a key role in helping organizations improve transportation safety and compliance. As Senior Consulting Manager, you'll drive the strategy, growth, and overall success of a nationally recognized consulting practice while leading a team of experienced professionals.

In this role, you'll partner with teams across Sales, Marketing, Product Management, and Operations to develop solutions, strengthen client relationships, and drive business growth. You'll have the opportunity to influence the direction of the practice, develop your team, and deliver exceptional results for clients and the business.

While leading the practice, you'll also stay connected to the industry through select consulting engagements, safety assessments, training, and client advisory work. This is an excellent opportunity for a transportation safety leader who enjoys building teams, growing a business, and making a meaningful impact on the organizations and industries we serve.

Job Responsibilities

• Leads, develops and coaches teams and leaders:
• • Sets clear and challenging expectations, feedback and recognition
• • Manages client and associate relations issues
• • Manages and participates in the staff hiring/selection process
• • Writes and conducts performance evaluations and progress reports
• Delivers results in line with the following key metrics/accountabilities:
• • Service line revenue and gross margin objectives
• • Client satisfaction and retention standards
• • Associate retention
• • Budget control
• Directs the fulfilment of client agreements in a timely manner consistent with client and business expectations.
• Identifies and leads the development of new, and enhances existing J. J. Keller proprietary solution offerings in collaboration with Product Management, Marketing, R&D, Sales, and other stakeholders.
• Directs the sales support function to provide pricing, capabilities, and technical support for the sales team to help close new contracts.
• Establishes effective relationships with sales leadership to deliver sales objectives for practice by sales channel.
• Manages Business Process Improvement initiatives to improve internal processes to support the business.
• Manages logistics of fulfilling client agreements in a timely manner consistent with client expectations, utilizing internal and external resources.
• Performs billable consulting work for customers, to include safety audits, assessments, and training.
• Manages subscription-based Safety & Compliance Program for assigned clients.
• Works with sales professionals to develop proposals and assist with client presentations.
• Demonstrates leadership as an industry expert and guides staff on client engagements.
• Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
• Enforces and supports all company policies and procedures. Fully supports the company's commitment to safety and the environment and strive to maintain a clean, healthy and safe workplace.

Qualifications

Education & Experience

• Bachelor's degree required
• Certified Transportation Safety Professional certification preferred.
• 5+ years of leadership experience and a strong working knowledge of Federal Motor Carrier Safety Regulations.
• 7+ years of experience in a consulting regulatory role.
• Experience developing strategic growth plans is preferred.
• Experience managing a full P&L is preferred.
• Experience managing a consulting practice is desirable.

Other Skills/Qualifications

• Understanding of marketing and sales concepts.
• Strong collaboration and team building skills.
• Ability to develop and execute growth plans and programs.
• Strong business acumen.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.

Physical Requirements

Work is performed primarily in a standard office environment.

Travel expectation: ~20% via airplane and car to customer sites and/or industry and training events.

We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 8th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller.

2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition.

J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $140,000.00 to $155,000.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.