Why Ryan?
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
The Senior Consultant, Business Solutions partners with internal and external stakeholders to identify business challenges, analyze processes and systems, and design and implement scalable solutions that drive operational efficiency and client value. This role performs detailed requirements analysis, process design, data evaluation, solution configuration, testing, and documentation to support successful delivery of business and technology initiatives. The Senior Consultant exercises independent judgment, mentors team members, and contributes to high-quality client outcomes through analytical rigor, collaboration, and execution excellence.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
Create a positive team experience through collaboration, accountability, and professional conduct.
Provide guidance, mentorship, and training to junior team members.
Review work products for accuracy, completeness, and quality.
Support cross-functional collaboration across internal teams and global counterparts.
Contribute to a culture of continuous improvement and knowledge sharing.
Client:
Interface directly with internal and external stakeholders to understand business needs, operational challenges, and system requirements.
Translate business requirements into functional specifications and solution designs.
Provide proactive status updates and maintain effective communication throughout project lifecycles.
Assist with data gathering, extraction, reconciliation, and analysis.
Develop and deliver high-quality client documentation, reports, and presentations.
Support resolution of client inquiries, technical questions, and service-related matters.
Value:
Analyze existing business and system processes to identify inefficiencies and improvement opportunities.
Develop and document scalable business process and solution designs aligned to client objectives.
Configure, implement, test, and support business and technology solutions based on defined requirements.
Create, execute, and document testing scenarios to ensure solution quality and performance.
Assist in development of project plans, timelines, and deliverables to ensure successful execution.
Identify risks and escalate issues appropriately to support timely resolution.
Contribute to operational excellence by delivering accurate, timely, and high-quality results.
Education and Experience:
Bachelor’s degree in Business, Accounting, Finance, Information Systems, Technology, or related field; or equivalent combination of education and professional experience.
Minimum of three (3) years of experience in consulting, business analysis, technology implementation, process improvement, or related professional services environment.
Demonstrated experience analyzing complex business processes and translating requirements into actionable solutions.
Experience supporting project delivery, including documentation, testing, and stakeholder coordination.
Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Computer Skills:
Proficiency in Microsoft® Word, Excel, PowerPoint, Outlook, and other Microsoft Office applications.
Advanced Excel skills preferred, including data analysis, pivot tables, and reporting.
Experience with project management tools (e.g., Microsoft Project, Planner, Asana, ClickUp, or similar).
Familiarity with ERP, CRM, or other enterprise business systems.
Experience with data analytics, automation, or reporting tools preferred.
Ability to quickly learn and adapt to new business and technology platforms.
Certificates and Licenses:
Valid driver’s license required.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Work Environment:
Standard indoor working environment.
Long periods of sitting while working at computer.
Position requires regular interaction with employees at all levels of the Firm and vendors both in-person and via e-mail and telephone.
Independent travel requirements: up to 25%.
Compensation Pay Transparency:
Equal Opportunity Employer: disability/veteran
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Plano, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 6,500 professionals and associates serves over 77,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.
