Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

Business: IWPB Technology

Principal responsibilities

• Lead the architecture, design, and delivery of Dynamics 365 and Power Platform solutions for private banking CRM, ensuring scalability, maintainability, and regulatory compliance.
• Collaborate with business stakeholders, IT, vendors, and cross-functional teams to analyze requirements, resolve delivery and production issues, and design technical solutions.
• Oversee end-to-end CRM implementations, including integration with legacy and peripheral systems, data migration, and GDPR compliance.
• Mentor and develop technical teams, establish coding standards, and drive skill development programs.
• Develop reusable frameworks, custom connectors, and automation solutions to accelerate project delivery and ensure high-quality outcomes.
• Provide technical leadership in ALM, DevOps, and system integration, ensuring robust governance and best practices across environments.
• Support pre-sales activities, including solution design, PoC development, and technical presentations for private banking clients.
• Ensure cost-effective, high-quality product solutions throughout the agile development lifecycle, including backlog management, estimation, and defect resolution.
• Provide application incident support during off-business hours and as required by project delivery.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 10+ years of experience in Microsoft Dynamics CRM, with at least 4 years in Power Platform architecture and implementation.
• Proven track record in delivering large-scale private banking CRM projects, including system integration, data migration, and regulatory compliance.
• Advanced skills in Power Apps, Dataverse, plugin development, Azure administration, and ETL processes.
• Experience with Power Platform ALM, DevOps, and reusable solution frameworks.
• Strong communication and stakeholder management skills, with experience leading teams of 30+ members.
• Microsoft Certifications:MB-210: Microsoft Dynamics 365 Sales Functional Consultant; PL-600: Microsoft Power Platform Solution Architect
• Experience in private banking or financial services CRM is essential.
• Proficiency in Power Platform environments, solutions, and governance.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes) and modern JavaScript frameworks (e.g., ReactJS, AngularJS, Vue.js) is a plus.
• Strong understanding of software engineering principles, including code optimization, scalability, and performance.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***