Job Description

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Team Overview

The Global Operations Project Management Office (PMO) delivers business-change projects across the United Kingdom and Europe. The UK team is part of the wider Global Operations PMO, supporting structured and consistent project delivery across the region. The team works with business leaders, operational teams, clients, suppliers, and other stakeholders to deliver organizational and process change successfully.

This role reports to the Director, Project Management. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Work closely with clients, third parties, and business and operational teams to understand their requirements, establish effective working relationships, and implement appropriate management processes for project and service delivery.
• Define project objectives and success measures, creating and executing realistic project plans, resource schedules, cost models, and financial reports that provide clear direction for project teams and stakeholders.
• Manage the day-to-day operational aspects of assigned projects, taking responsibility for schedules, costs, resources, dependencies, and project modifications within the TransUnion delivery framework and PMO governance requirements.
• Lead, monitor, and motivate cross-functional project teams, adapting your leadership style and contributing across different areas when necessary to support successful delivery.
• Coordinate change, build, testing, and implementation activities across assigned teams, ensuring responsibilities, dependencies, milestones, and expected outcomes are clearly understood.
• Prepare clear project communications, progress metrics, and timely and accurate reports for stakeholders and Programme Boards to support informed decision-making.
• Maintain and manage project risks, assumptions, issues, and dependencies through RAID logs, developing appropriate mitigation strategies and resolving or escalating issues promptly.
• Establish and apply appropriate governance, quality assurance, and delivery standards to help ensure project outcomes meet agreed time, cost, and quality measures.
• Manage Requests for Change by assessing and communicating their impact on project scope, costs, resources, deliverables, quality, and timelines.
• Maintain accurate and current project documentation and knowledge records, while applying an appropriate understanding of relevant regulators and their powers throughout project delivery.

Required Knowledge And Experiences

• A university degree or suitable equivalent professional experience that provides the knowledge required to manage complex business-change projects.
• Between three and five years of project-management experience, including experience managing the complete project lifecycle and demonstrating successful delivery against time, cost, and quality measures.
• Working knowledge of traditional and Agile project-management methodologies, including Waterfall, Dynamic Systems Development Method (DSDM), and Scrum, with experience applying an appropriate methodology to project delivery.
• Strong understanding of project governance and quality assurance, including experience maintaining project RAID logs and producing timely and accurate reports for Programme Boards.
• Proven ability to deliver organizational and process change through collaboration with a wide range of business leaders, clients, operational teams, suppliers, and other stakeholders.

Required Technical Skills

• Advanced proficiency with Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft SharePoint, and Microsoft Copilot for project planning, analysis, collaboration, communication, reporting, and document management.
• Ability to define and communicate comprehensive, actionable project plans and resolve complex resource, system, and infrastructure interdependencies across multiple teams.
• Ability to create and maintain resource schedules, financial reports, business cases, progress metrics, project plans, RAID logs, change requests, and project knowledge repositories.
• Strong analytical and problem-solving capabilities, including the ability to develop fit-for-purpose options, assess their risks and implications, and make independent decisions within the role’s area of responsibility.
• Strong written, verbal, facilitation, organizational, negotiation, and time-management skills, with the ability to communicate credibly and persuasively at all organizational levels, including senior management.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Using Smartsheet to support project planning, scheduling, collaboration, tracking, and reporting.
• Managing suppliers and third parties within complex project-delivery environments.
• Applying recognized project-management methodologies and qualifications, including PRINCE2, Project Management Professional (PMP), Association for Project Management Project Management Qualification (APM PMQ), Managing Successful Programmes (MSP), and Agile.
• Understanding the markets in which TransUnion operates and how market, financial-services, or regulatory considerations may affect project delivery.
• Maintaining project cost models and applying financial insight to project planning, monitoring, and decision-making.

What’s in it for you?

At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days annual leave and bank holidays (increasing with service)
• Global paid wellness days off and a bonus day off to celebrate your birthday
• A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
• Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow:

If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com.

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.

Find out more about Life At TU UK:

https://twitter.com/TransUnionUK

https://www.linkedin.com/company/transunion/life/

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Consultant, Project Management