the role

Performance Improvement(PI) Practice within Nordic’s Strategic Advisory Services(SAS)is responsible forhelping healthcare organizationsaddress some of their most challenging strategic, clinical,and operationalproblemsfor clients across the healthcare ecosystem.

Members within our PI project teams wear multiple hats to deliver quality work, including building insightful data analyses, gathering requirements, mapping workflows, designing use cases, and researching the latest changes impacting the healthcare industry.As such, ourSeniorConsultants are expected to

• Think creatively and support the delivery of a wide range of strategic initiatives

• Have strongcommunication and collaboration skills as they work closely withclient end-users, technical developers, clinical providers, and senior leadership

• Demonstratequalitative and quantitative management consulting skills

• Lead workstreamsand facilitate client-facing meetings

Withguidance andmentorship from project andpractice leadership, theSeniorConsultant roleprovides individuals with extensive opportunitiestogain experience across clinical, financial, patient experience, and technical solutions sought after within the healthcare industry to improve wellness and care for all.

Key responsibilities

A SeniorConsultantwithinPIwill be responsible for, but not be limited to:

• Partner with PI team members to implement advisory solutionsand demonstrate the value of the solution throughout the client engagement.

• Collaborate with project leadership to developand maintainproject management artifactsincluding but not limited toworkplans, status reports,decision and risk logs

• Create complex analytical modelsto drive unique solutions to complex healthcare problems

• Developdetailed financial analysis, statistical reports, visualizations, and presentationsfor bothinternal team and client review

• Facilitateclient interviews and meetings

• Conduct detailedanalysesto identify specific opportunities for improvement, as well as implementation recommendations

• Consistently deliver work products that are high-quality and client-ready

• Contribute to practice knowledgecapital and tool development

• Develop and update related work plans, issue logs, status reports, and related initiative trackers

• Review and validate conducted analyses and client deliverablesbefore submission

• Complete quality reviews on team member work productsbefore delivery to client personnel, validating team member findings and observations, and corroborate team member process improvement and analytic activities

• Mentorjunior resources

• Demonstrate andembody Nordic’s maxims

Minimumrequirements

Education & Industry

• Bachelor’s degree requiredin Nursing,Master’sdegree preferred

• 4+yearsofexperienceinthehealthcare industry(i.e. Nursing, Nursing Administration, Clinical Informatics, Allied Health,Epic implementations and optimization)

• Epic Certification in Orders with preference of multiple clinical or reporting application certifications

ProfessionalAttributes

• Strong communication skills(i.e.,excellent listener,comfortable speaking to groups, able to driveclient meetings)

• Collaborative work style(e.g., able to work with business, technical andclinical resources)

• Creativityand critical thinkingin solving complexproblems

• Strongpresentationdevelopmentskills(e.g., translating data to information, identifying themes, storyboarding)

• Ability to work independentlyas well as within a team environment

• Ability to balancemultiple assignmentsat the same time

• Attention to detailand able to quickly pivot assignmentsbased on changing priorities

CoreSoftware Skills

• Strongexpertiseusing Microsoft Office products

• Prefer experience working withEpicEMR

• Demonstrated knowledgeusingsome of the following tools:

• GenAIAssistants(CoPilot)

• Analytical(PowerBI, Tableau)

Additional details

• Work is remote

• Travelis typically minimal butmay be requiredup to25% of the time