Job Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Role & Responsibilities:

• Identify key opportunity areas with client processes and lead projects to improve process efficiency and effectiveness

• Dedicated SMEs to bridge b/w Operations & Capabilities to ensure smooth operations for the vertical operations

• End to end implementation experience in Blackline (Account Reconciliation, Task, JV and Matching module)

• Knowledge on Smart Close process

• Building Blackline Reports based on Business Requirement

• Formulate improvement plans based on wastes & variations identified during analysis

• Contribute and present in client reviews & meetings

• Work closely with operations team to collect data and assess the current situation

• Remove barriers to progress through Blackline Optimization

• Introduce different innovative concepts

• Achieve Quality Savings and Productivity targets.

• Provide Domain Expertise for Hunting {Solution alignment]. farming [Upsell & Cross sell] & BAU activities

• Proactive Account Remediation, before it goes up the leadership chain

• Proactive Data collection & Analyst support for the vertical

• Establish standards and ensure efficiency roadmap for R2R is delivered, working with multiple stake holders

• Align with Global R2R Tower lead, for outside in views, and give feedback to Tower lead for inside out gaps & challenges

• Participation in special / strategic projects from time to time

• Conducting diagnostics, solution design validation or due diligence exercise

• Manage end to end pre-sales activities for digital capabilities – identify opportunity, pitch the right digital solution, solution building, business case creation etc.

• Understand client digital transformation needs & consult/provide customized solutions, develop business case

• Collaborate with multiple departments within the company & lead the overall transformation journey for clients

• Coaching and mentoring existing and new BL resources

• Manage end to end project independently

Educational + Professional Qualification:

• Graduate/MBA in Finance

• Exposure to F&A qualifications – Certified Accountant/ MBA Finance etc. is desirable.

• Blackline Certification (Financial Close 1 & 2 - Account Reconciliation, Task, JV, ICH and Matching module), Smart Close, API / Connectors & Reporting

• Candidates with FNA domain expertise with extensive work experience in Process Improvement/ Transformation / Automation

• Well versed with process discovery/diagnostics, to be design/blueprinting activities etc. and savvy with Visio, PowerPoint, Excel and other collaboration tools

• Strong team player who thrives when working in a fast paced, high energy and project oriented environment and accustomed to driving outcomes

• Business acumen and strong result orientation.

• Must be a domain expert in various R2R processes from inputs to Solutions

• Well versed with digital R2R technologies and tools, automation, analytics etc.

• Understand, propose and pitch the key levers/differentiators to new/existing customers for transformation journey

• Prior experience in handling at least 2 to 3 BL/Cadency/ implementation/optimization projects independently

• Strong written and verbal communication skills

Years of experience: 12+ yrs.

Additional/ Preferred Requirements:

• Willing to mirror client timing depending on the project assignment

• Accuracy & integrity in data handling

• Ability to work with people and teams with diverse priorities

• Willing to travel across sites & locations

• Ability to present / address in public

Qualifications

B.com, M.com, MBA, CA, CWA, CFA