Senior Consultant - Agentic Operations
About the Role
Argano is a digital consultancy that specializes in high-performance business operations, digital transformation, and AI-driven solutions. We help enterprise and mid-market organizations modernize their core systems, streamline supply chains, and improve financial, data, and workforce operations to exceed customer expectations and fuel commercial growth.
We are seeking an experienced consultant to support a team that identifies & implements transformation opportunities for optimization in middle/back-office operations. The role bridges business strategy, operations, technology architecture, agentic AI, and change management to help transform how organizations operate and deliver value.
This Senior Consultant - Agentic Operations will identify high-impact opportunities, develop business cases and financial models, collaborate with a multi-disciplinary team to design scalable solutions, and drive successful implementation and adoption.
Key Responsibilities
Identify Opportunities
Complete in-depth analysis of current state to identify transformation opportunities across organizational design, technology architecture, and agentic transformation
Develop detailed financial models to prioritize opportunities and support decision-making/roadmap development
Design & Deliver Solutions
Translate business challenges into scalable AI-enabled solutions and agentic workflows.
Lead pilots and implementations, partnering with technology teams, vendors, and stakeholders to deliver measurable business outcomes.
Drive Adoption & Transformation
Support design and implementation of change management, training, and stakeholder engagement to ensure successful adoption.
Support establishment of governance, measure value realization, and shape future service offerings.
Qualifications
Required
3-7 years of experience in management/operations consulting, technology consulting, agentic transformation, or related fields.
Strong business case development, modeling, and stakeholder management skills.
Excellent communication, facilitation, and problem-solving abilities.
Team player driven by business value creation who engages across organizational design, technical architecture, and agentic AI implementation.
Preferred
Familiarity with middle-back office tech stack and architecture standards.
Experience with AI, automation, or enterprise technology implementations.
Familiarity with generative AI, LLMs, agentic systems, workflow automation, and knowledge management platforms.
Experience evaluating and implementing SaaS and enterprise technology solutions.
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is the world’s first and largest digital services consultancy focused exclusively on enabling high performance across our clients’ business operations, at scale and around the globe. Forged from world-class specialist consultancies with decades of enterprise technology, data, cloud, AI and operations expertise, Argano supports the full transformation agenda through strategy, design, execution, and ongoing managed services. We modernize and optimize core functions across customer engagement and service, revenue management, finance and planning, supply chain, and workforce optimization. Our promise to clients is maximizing their growth, profitability, commercial agility and customer satisfaction, guaranteed.
