Job Description

Use your consulting skills to make a meaningful difference with us 

We're looking for someone who is naturally curious, enjoys solving complex problems and wants to use their consulting skills to make a meaningful difference.

As a Senior Consultant, Advisory and Delivery Services, you'll join a newly established internal consulting team supporting some of Queensland's most critical health, aged care, community and hospital services. You will work alongside leaders and frontline teams across UnitingCare to understand complex challenges, develop practical solutions and help turn recommendations into action.

This is a rare opportunity to combine the challenge and variety of consulting with the purpose and stability of one of Australia's largest not-for-profit organisations. You will contribute to a diverse portfolio of engagements spanning project delivery, business analysis, change management, operational improvement, service redesign, transformation support and implementation planning. No two engagements will be the same.

You will apply structured problem-solving and consulting discipline while remaining grounded in the realities of frontline service delivery. Your work will support services including our hospitals, BlueCare, Family and Disability Services, Lifeline Queensland and corporate functions.

Note: Please submit both a resume and cover letter when applying for this role.

Your part in our UnitingCare team: 

• Lead small, defined advisory engagements and take ownership of workstreams within larger or more complex initiatives.
• tructure complex or ambiguous problems into clear work plans, deliverables and practical outcomes.
• Partner with leaders to analyse issues, identify opportunities and develop practical recommendations that drive meaningful outcomes.
• Facilitate workshops, stakeholder consultations and problem-solving sessions that translate insights into clear actions
• Develop high-quality executive-ready presentations, briefing papers, project plans, implementation plans, that support strategic decision-making.
• Contribute to the growth of a high-performing Advisory and Delivery Services practice, helping establish ways of working, tools and capabilities that create long-term value across UnitingCare.

What makes a difference for us?

• A relevant tertiary qualification in business, commerce, strategy, operations, health administration or a related discipline, or equivalent advisory and project delivery experience.
• Five to seven years’ experience in management consulting, internal advisory, project delivery, transformation, operational improvement or change management.
• Experience contributing to a broad range of consulting or delivery assignments, from problem definition and analysis through to implementation.
• Demonstrated project and engagement delivery capability.
• Strong analytical and structured problem-solving skills, with the ability to translate complexity into practical solutions.
• Excellent stakeholder engagement, facilitation and written communication and presentation skills.
• Experience preparing clear, concise and high-quality materials for senior leaders and decision-making forums.
• The ability to build trusted relationships and influence outcomes through strong judgement, collaboration and quality work.
• An understanding of health, aged care or broader human services environments
• The ability to operate effectively in a fast-paced environment with competing priorities, ambiguity and changing requirements.
• The ability to operate effectively in fast-paced environments with competing priorities, ambiguity and changing requirements
• Confidence to satisfy the relevant probity checks required for the position, including a National Police Check and Right to Work in Australia.

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example for more than 100 years. Joining our team, you’ll be welcomed as part of the UnitingCare family. We’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

• Flexible work arrangements to support work-life balance
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the Salary Packaging Explained link
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months’ service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children
• implement measures to prevent child abuse and neglect within our services
• appropriately and immediately address child abuse and neglect if it does occur
• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme  

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.  

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.