Job Description

Key Responsibilities • Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals • Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones • Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness • Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions • Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution • Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution • Facilitates Inspect & Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams • Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools • Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies • Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance • Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow • May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues • May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices • May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team • Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives **** Work experience • 10+ Experience in program delivery or project management, preferably within a technology-focused environment • Experience in leading project teams, with a track record of successful project delivery • Experience in managing multiple projects and coordinating cross-functional teams • Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms • Experience in writing technical documentation Prior Amex experience is required **** Education and Knowledge • Bachelor’s degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred • Knowledge of Agile/SAFe/Lean methodologies • Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions • Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development Certifications • Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus