Experience Required: Minimum 6 years
Education: Bachelor's degree in business administration or related field
· Manage and follow up on project issues and initiatives in government and tech-related environments.
· Work with ERP platforms (such as Oracle or SAP), and other enterprise tools.
· Run queries and generate reports using SQL and similar database tools.
· Develop and maintain Standard Operating Procedures (SOPs) and process documentation.
· Train internal and external stakeholders through structured training sessions.
· Lead high-level conversations with clients, users, and technical teams.
· Apply emotional intelligence to manage diverse teams and stakeholder relationships.
· Identify process improvements and support continuous development initiatives.
· Strong people skills and the ability to communicate clearly and effectively.
· Client-facing experience with the ability to manage expectations and build trust.
· Proven ability to document processes and create SOPs.
· Some technical knowledge or the ability to work comfortably in technical environments.
· Experience training personnel.
· High emotional intelligence and strong soft skills.
RSM Australia is a member of RSM, the world’s 6th largest network of assurance, tax and consulting firms. In Australia we have over 1,900 staff in 32 offices.
As a leading global network, we share skills, insight and resources, as well as a client-centric approach that’s based on a deep understanding of your business. This is how we empower you to move forward with confidence. This is The Power of Being Understood.
