Key Responsibilities
1. Business Analysis & Requirements Gathering
Collaborate closely with cross-functional stakeholders (Technology, Operations, Data, and Business heads) to define project scope and objectives.
Gather, analyze, and document complex business requirements by creating comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Agile User Stories.
Conduct gap analysis (As-Is vs. To-Be) to identify process bottlenecks and recommend technology-driven solutions.
2. Project & UAT Lifecycle Management
Manage the end-to-end project lifecycle from ideation to deployment, ensuring seamless delivery within defined quality, timeline, and budget constraints.
Lead the User Acceptance Testing (UAT) phase design test cases, execute testing, manage defect triage, and secure final business sign-offs.
Ensure accurate data integration, mapping, and reconciliation across various banking systems (e.g., Core Banking, Data Lakes, ERP platforms).
Knowledge, Skills, and Experience
Qualifications
Bachelor’s or Master’s degree in Business Administration, Finance, Computer Science, or a related field.
Certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA, or Agile/Scrum (CSM, CSPO) are highly preferred.
Experience
5–8+ years of proven experience as a Business Analyst, specifically leading digital, operational, or finance transformation projects within the Banking & Financial Services sector.
Strong understanding of banking products (Corporate/Retail), regulatory reporting, process re-engineering, and customer journey mapping.
Proven track record of managing complex backlogs and delivering successful projects using Agile and Waterfall methodologies.
Technical Skills
Core Systems Familiarity with banking architecture, core banking platforms (e.g., Oracle Flexcube, OFSAA), and Data Lake pipelines.
Data & Analytics Proficiency in SQL, advanced Excel, and data visualization tools (Power BI, Tableau) to conduct exploratory data analysis and revenue attribution.
Design & Project Tools Hands-on experience with JIRA, Confluence, Visio, and basic UI/UX prototyping tools (Figma) is an advantage.

Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.
Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.