Position
Title: Senior Construction Technician

Union: IBEW 89

Last day for internals 5/1/2026
​

Base Salary:
$17.24
to $40.19 hourly DOE

Benefits:
Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.

Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer
experience, and affordable plans that put customers in
charge.

As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.

Our Company
Values:

• 
  Genuinely Caring:
  We treat customers
  and colleagues like neighbors, with empathy and full attention.

• 
  Empowering You:
  We help customers
  choose what is best for them, and we support
  employees in implementing new ideas and solutions.

• 
  Innovation and Improvement:
  We
  constantly seek ways to improve how we serve customers and each
  other. 

• 
  Earning Your Trust:
  We build trust
  through clear, honest, human communication.

Job Summary

The Senior Construction
Technician is responsible for initiating and building customer relationships,
while providing technical solutions through our products and services. As brand
ambassadors of Ziply Fiber within our communities, this position will bring
excellent customer service and technical expertise to resolve telecommunication
issues.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

·
Utilize
test equipment to install products and isolate trouble effectively.

·
Support,
install, and repair company products by providing Ziply Fiber services.

·
Install
and maintain inside wiring for residential/business broadband (HSI/Video)
service.

·
Install
Central Office and B-box junctions as required for broadband continuity,
digital subscriber carriers and associated broadband equipment, such as DSLAMS
(Digital subscriber line access multiplexer), Residential Gateways and HSI
(High-Speed Interface) business class routers.

·
Install
wireless home networking equipment will include FTTH (Fiber to the House).

·
Use and
understand automated Dispatch equipment (i.e., handheld terminals), read and
understand broadband service orders and trouble tickets, and the use of
appropriate broadband test equipment.

·
Effectively
use preventive maintenance program by rebuilding aerial/buried/underground
cables.

·
Effectively
use Ziply Fiber’s internal programs and dispatch programs to complete
assignments.

·
Navigate
web, set up Business/Residential computer(s) and demonstrate applications to
customers.

·
Read
and interpret Outside Plant drawings.

·
Performs
other duties as required to support the business and evolving organization
.

Required Qualifications:

·
High school diploma or GED.

·
Experience with Fiber Optic construction and maintenance,
transmission/noise isolation, sealed plant repair and/or operation of all types
of heavy equipment.

·
Demonstrated knowledge of all types of splicing activity, cable, and
safety test equipment and/or use of all types of cable construction equipment

·
Basic AC/DC Theory

·
Good safety record

·
Knowledge in First Aid & CPR

·
Possession of a valid CDL driver’s
license is required.

·
Must have and maintain a valid
driver’s license, auto insurance, and satisfactory driving record.

·
Must complete a pre-employment drug screening.

Preferred Qualifications:

·
Five (5) years
of experience in telecommunications installation and maintenance

·
Additional equipment certification/licensing/experience (i.e., Nortel,
DMS10, ADTRAN, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain,
Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.)

·
Possession of a valid CDL driver’s
license is preferred.

Knowledge, Skills, and Abilities:

·
Ability
to climb, work aloft, and in close spaces.

·
Ability
to remain calm in high stress situations and demonstrate good judgment.

·
Ability
to maintain strong communication with customers and different personalities.

·
Active
listening, decision making, and problem-solving skills.

·
Ability
to communicate effectively verbally and through written communication.

·
Ability
to Interpret a multitude of written, oral, and diagnostic form instructions
over a short period of time and be capable of executing those instructions with
accuracy.

·
Ability
to read and understand road maps, discern street signs, and address numbers.

·
Ability
to understand and interpret outside plant prints/designs and symbols.

·
Ability
to use and proficiency of all equipment related to cable/fiber splicing.

·
Ability
to operate equipment to perform the essentials functions of the job (i.e.
various splicing tools, test equipment, telephone, computer/laptop, company
vehicle, backhoe, cable plow, megger, ohmmeter, pusher, 3M modular splicing
unit, locator, DAVAR test equipment, line truck, semi-truck, trailers, CSU
and/or aerial devices, various hand/power, splicing and testing tools, shovel
and rake, transmission, noise and isolation equipment, attenuation test sets,
OTDR, fusion splicing and mechanical fiber splicing tools).

·
Simple
and complex mathematic skills.

·
Ability
to be unaffected by flashing lights and strobes.

·
Ability
to always maintain a professional manner and appearance.

·
Ability
to drive on behalf of the company in a safe and responsible manner.

Work Authorization

Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.

Physical Requirements

The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.

At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.

Ziply Fiber is a drug free workplace.