Hankey Group

Senior Construction Defect Claims Specialist (CGL)

Hankey Group  •  $120k - $160k/yr  •  California (Remote)  •  3 months ago
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Job Description

Location: Fully Remote – U.S. (Must have experience handling California construction defect claims)
Claims | General Liability

Pay Range $120,000- $160,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Knight Insurance Group is seeking a seasoned Construction Defect Claims Specialist to manage complex, litigated CGL claims involving multi-party construction defect matters, primarily in California.

This role is designed for an experienced adjuster who is comfortable operating in high-exposure environments, analyzing coverage in detail, and driving strategic claim resolution in partnership with defense counsel and internal stakeholders.

You will have meaningful file ownership, appropriate authority levels, and the ability to apply technical judgment in resolving long-tail, coverage-intensive matters.

What you’ll do as a Senior Construction Defect Claims Specialist:

  • Managing a portfolio of complex construction defect claims from inception through resolution
  • Analyzing CGL coverage, endorsements, exclusions, and contractual risk transfer
  • Handling multi-party and litigated matters with a strategic, resolution-focused mindset
  • Setting and adjusting reserves based on exposure analysis and litigation posture
  • Selecting and managing defense counsel and expert vendors
  • Participating in mediations and settlement negotiations within authority
  • Preparing thorough coverage analyses and recommendations when higher authority is required
  • Identifying and pursuing subrogation or contribution opportunities
  • Collaborating with underwriting, legal, and management on emerging exposure trends

This position focuses exclusively on complex GL construction defect claims — not mixed lines or high-volume general casualty.

Qualifications

What we look for in our Senior Constructions Defect Claims Specialist:

  • 5+ years of commercial general liability claims experience
  • Strong background in construction defect, including litigated and multi-party matters
  • Demonstrated experience handling California construction defect claims
  • Deep understanding of CGL coverage interpretation and risk transfer analysis
  • Experience working with defense counsel and participating in mediation
  • Strong technical writing and analytical skills
  • Ability to manage a complex caseload independently
  • Active adjuster license (or ability to obtain where required)

What Makes This Role Different

  • Fully remote within the United States
  • Dedicated construction defect caseload
  • Opportunity to apply technical expertise in complex coverage matters
  • Collaborative partnership with underwriting and legal
  • Stable, established platform with long-term commitment to specialty risks

Benefits

  • Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
  • 401K and Employee Stock Ownership Program (employer matching)
  • UKG Wallet (access to your pay before payday)
  • Tickets at Work - discounts on entertainment, travel, and more
  • AT&T Wireless discounts
  • Midway Rent a Car discount (California Only)
  • Dell Member Purchase Program
Hankey Group

About Hankey Group

Headquartered in Los Angeles, California, the Hankey Group comprises eight operating companies specializing primarily in the automotive, finance, technology, real estate, and insurance industries. Beginning in 1972, the Hankey family acquired a 100% interest in the Midway Ford dealership, and guided by the focused vision and unparalleled leadership of its principal, Mr. Don Hankey, the group has undergone a remarkable transformation over the past 50 years.

Our strong leadership has been paired with unrivaled execution. With over 5,000 employees, and approximately 2,000 residing in Southern California, the Hankey Group has evolved by promoting personal development, employee growth, and retention within the organization.

Industry
Finance & Insurance
Company Size
11-50 employees
Headquarters
Los Angeles, CA
Year Founded
Unknown
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