The Computer User Support Specialist provides first-level technical support to government customers, resolving hardware, software, printer, and VoIP telephone issues efficiently and effectively. This role includes installing, configuring, and troubleshooting computer systems, establishing network connectivity, and maintaining accurate IT asset inventory records. The ideal candidate will demonstrate strong customer service skills, technical aptitude, and experience with government inventory management procedures. Maintaining positive customer relationships and ensuring compliance with established processes are essential to success in this role.
Requirements
Benefits
Benefits Include:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The DNI family consists of tribally owned companies featuring multiple HUBZone and SBA 8(a) Certified companies operating as federally recognized prime contractors providing state-of-the-art Enterprise IT services, Cybersecurity services, Research and Development, Construction, Management, and Professional services to federal and commercial clients.
Headquartered in Oklahoma City, Oklahoma, DNI operates in over 34 states, has corporate offices in the Washington, D.C. metropolitan area and serves customers outside the continental U.S (OCONUS).
