Job Description

NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.

We are recruiting a Senior Compute Platform Specialist to join an NSC Global engagement supporting a client in the life sciences sector. You will be responsible for the operational reliability of both cloud and on-premises compute environments, working alongside the client's internal IT function and other partners.

This is a hands-on senior role with genuine input into strategy. You will assess, recommend and implement infrastructure technologies, drive continuous improvement, and own lifecycle management across the compute estate. The environment is regulated, so quality of documentation and change discipline matter as much as technical depth.

Responsibilities

• Design, implement and operate infrastructure solutions in Microsoft Azure and on-premises Azure Stack HCI.
• Work with interdisciplinary teams to ensure system implementations meet industry standards, internal standards, compliance requirements and security mandates.
• Provide oversight of third-party service providers, from proposal evaluation through project execution into operational support.
• Own and maintain lifecycle management of compute platforms and services.
• Drive continuous improvement across all compute infrastructure services.
• Carry out routine preventative maintenance, system checks and updates, resolving discrepancies promptly.
• Provide technical guidance, mentorship, and training to less-experienced colleagues.
• Author and maintain HLDs, LLDs and supporting documentation.
• Participate in governance forums including Technical Design Authority, Change Management and Problem Management.

Qualifications

E = essential, P = preferred

Technical

• 10+ years as an IT infrastructure systems administrator across cloud infrastructure (Azure) and on-premises HCI platforms. (E)
• Proven proficiency across PKI systems, Active Directory, file services, backup and recovery, Windows and Linux Servers, patch management, vulnerability management, remote access management, and network protocols, including SMTP, NTP, and DNS. (E)
• Familiarity with Microsoft Intune for mobile device and application management. (P)
• Recent hands-on experience with end-user computing, and willingness to roll up sleeves on complex technical issues. (P)
• Genuine interest in keeping current with technology change. (E)

Interpersonal

• Proven ability to lead and develop junior team members. (E)
• Able to present technical solutions to a non-technical audience. (P)
• Tenacious, with a strong can-do attitude. (E)
• Good written and verbal communication. (E)

Vendor and stakeholder management

• Experience managing relationships with IT vendors and service providers. (E)
• Enjoys working with business stakeholders and solving business problems. (E)

Change management and continuous improvement

• Experience leading change initiatives related to IT service improvement, including process improvement and technology upgrades. (P)
• Strong analytical and strategic thinking, with the ability to spot opportunities for operational efficiency. (E)
• Keen eye for detail and high standards of quality and precision. (E)

Compliance and risk

• Experience in highly regulated industries. (P)
• Experience managing IT risk and technical debt. (P)

Qualifications

• Bachelor's degree in Computer Science, Information Technology or a related discipline, or equivalent hands-on technical experience. (P)
• Relevant industry-recognised infrastructure certifications and accreditations.

How we work

• Deliver on commitments. We are measured by what our clients get, not by what was planned.
• Own the outcome. Senior engineers here take on a resolution problem rather than passing it along.
• Stay steady under pressure. Regulated environments and live incidents both reward a calm head.
• Collaborate across boundaries. Client teams, partners and internal colleagues- all of them.

Data protection

NSC Global is committed to protecting the personal information we collect and process, and complies fully with the General Data Protection Regulation.