Job Description

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com

What we offer:

• Work-life flexibility

• Hybrid work environment

• Variable annual incentive plan

• Generous annual vacation allotment

• Top-notch flexible benefits plan including family building and gender affirmation

• Retirement Plan, matched contributions at 6%

• Access to a learning platform and educational assistance support

• Access to a virtual wellness platform

• Career development opportunities

• Wellness Flex Fund to support personal interest and activities

• Day off to volunteer in your community and other paid time off options

• Corporate discounts

*subject to employment agreement

As the Senior Communications Specialist, Employee Communications, you will play a key role in delivering engaging, high-quality internal communications that keep employees informed, connected, and aligned with Central 1’s strategy and culture.

You will be responsible for managing internal communications channels, executing a dynamic editorial calendar, and supporting the planning and delivery of communications that enable employees to successfully participate in organizational initiatives and transformation efforts.

This role is highly collaborative and hands-on—ideal for a communications professional who thrives in a fast-paced, virtual-first environment and is passionate about creating meaningful employee experiences through thoughtful, well-executed communications.

What you’ll be doing

Editorial planning & content delivery

• Develop, manage, and execute a comprehensive internal communications editorial calendar aligned to business priorities, employee needs, and key initiatives

• Create clear, engaging, and employee-focused content across channels, including intranet, newsletters, leadership communications, and campaign materials

• Translate complex business initiatives into accessible and relevant messaging for employees

• Ensure a consistent voice, tone, and quality across all internal communications

Channel management & continuous improvement

• Manage and maintain internal communications channels (e.g., intranet, newsletters, digital platforms), ensuring content is current, accessible, and engaging

• Monitor channel performance and identify opportunities to improve reach, usability, and effectiveness

• Recommend and implement enhancements to tools, formats, and approaches to better serve a virtual and distributed workforce

• Support the execution of employee engagement activities such as town halls, campaigns, and key moments
  

Communications planning & delivery

• Partner with internal stakeholders to develop and execute communications plans for projects and initiatives that impact employees

• Provide practical, solutions-oriented communications counsel to project teams and business partners

• Ensure communications are timely, coordinated, and aligned with broader organizational messaging

• Support change and transformation initiatives by delivering clear, employee-centric communication approaches
  

Employee experience & engagement

• Contribute to communications that help employees feel informed, connected, and proud to work at Central 1

• Support the amplification of employee-focused initiatives, culture programs, and engagement activities

• Collaborate with People & Culture, Marketing, and other teams to ensure a consistent and compelling employee experience

What you’ll have

• Post-secondary education in Communications, Journalism, or a related field, or equivalent experience

• 5–8+ years of experience in internal or corporate communications

• Proven experience developing and executing communications plans and editorial calendars

• Demonstrated ability to manage and optimize internal communications channels in a digital, virtual-first environment

• Strong writing and storytelling skills, with the ability to adapt tone and style for different audiences and channels

• Experience supporting employee-focused initiatives, change communications, or organizational transformation efforts

• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines

• Excellent stakeholder collaboration skills and a proactive, service-oriented mindset

• Professional communications accreditation or certification (i.e. CMP, SCMP, APR) preferred

• High attention to detail, sound judgment, and the ability to handle sensitive information with discretion

• Alignment with Central 1’s values and a passion for creating positive employee experiences

Salary range: $90,000-$105,000

#LI-Hybrid

Central 1 does not use Artificial Intelligence (AI) technology to screen, assess, or select applicants during our recruitment process. This job posting is for an existing, specific vacancy within our organization. All applications will be considered exclusively for the position described in this posting.

Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.