Job Description

Company: CGIC
Department: Marketing/Communications
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: This role operates in English; French is an asset
Additional Information: This/these role(s) is/are currently vacant.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society, and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Marketing and Communications team aspires to drive innovation and be the industry leader in client engagement. Our versatile and knowledgeable team works collaboratively with business partners to enhance client experience, creating value at every point of contact. We think strategically and align our initiatives to help our organization achieve its business objectives.

As the Senior Communications Consultant, you will lead the development and execution of strategic communication initiatives, primarily focused on issues management, crisis response, and media relations, helping protect and strengthen Co-operators reputation. You will utilize your highly developed communication planning, relationship-building, and business skills to drive the delivery of programs that support our strategic initiatives. You are a strong writer, sound strategist, and calm, trusted advisor who can navigate complexity, exercise sound judgement and critical thinking, and deliver clear communications in a fast-paced environment. You will coach, provide guidance, feedback and support the team to enhance corporate communications to protect and advance business goals, leaders, and brand awareness.

How you will create impact:

• Providing expert counsel during sensitive or high-profile situations; develops timely and effective response strategies and serves as a key advisor to internal leaders on reputational risk and stakeholder communications.
• Monitoring and incorporating best practices and trends in communications planning, strategy and measurement to improve processes and procedures.
• Implementing approved crisis management communication processes including advising, monitoring, reporting, and executing communications strategies.
• Communicating with key stakeholders across the organization regarding sensitive, complex, or confidential issues to achieve optimal business outcomes.

How you will succeed:

• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.
• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.  

To join our team:

• You have 7 to 10 years of experience in communications.
• You have a post-secondary diploma in communications, public relations, journalism or a related discipline.
• You have expert knowledge in the theory and application of communication principles, media relations and public relations best practices.
• You have expert knowledge in the evolving digital media landscape including established relationships with top-tier media covering business, finance, technology, and lifestyle.
• Accreditation from the Canadian Public Relations Society (APR) or International Association of Business Communicators (ABC) is an asset.
• Bilingualism in French and English is an asset

What you need to know:

• Extended work hours, including evenings and weekends, may be required.
• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Expected salary range $91,058.00 to $141,058 +

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​

​Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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