Job Description

Introduction

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Within this framework, the Senior Communications Assistant (Multimedia) will play a key role in enhancing the programme’s visibility and storytelling impact. Under the overall supervision of the Senior Regional Programme Coordinator and the direct supervision of the Regional Media and Communications Lead, the incumbent will support the design, production, dissemination, and archiving of multimedia content that reflects the programme’s impact and aligns with IOM’s institutional standards and donor visibility requirements.

The incumbent will collaborate closely with country offices, implementing partners, and regional stakeholders to ensure that all multimedia outputs are technically sound, ethically produced, and strategically aligned with MPRR-SSA’s communications and visibility goals. The role is instrumental in reinforcing the programme’s regional narrative, supporting donor engagement, and amplifying the voices of migrants and returnees through high-quality visual storytelling.

• Develop multimedia content (short videos, photography, audio) to document project activities, success stories, reintegration processes, and events, in line with IOM ethical storytelling standards.
• Design and layout communication materials, including campaign visuals, social media graphics, banners, factsheets, presentations, and branded templates, ensuring consistency with IOM’s visual identity.
• Manage and maintain IOM Chad’s social media channels by creating, adapting and publishing content, while monitoring audience engagement, supporting platform growth, and ensuring consistency with IOM messaging, communication objectives and branding guidelines.
• Support the development and implementation of communication campaigns, advocacy initiatives and awareness-raising activities in coordination with programme units and relevant stakeholders.
• Provide technical support during events and field missions, including audiovisual documentation, equipment setup, and multimedia logistics.
• Ensure the ethical collection, consent documentation, and secure archiving of visual materials in line with IOM data protection and communications guidelines.
• Manage and maintain a structured multimedia asset archive, including proper labeling, metadata, and file retrieval systems.
• Support the review of visual content submitted by implementing partners to ensure compliance with IOM branding and donor visibility requirements.
• Support media engagement activities, including media monitoring, press outreach, interview coordination and preparation of communication materials for media opportunities.
• Contribute to the development of visibility and donor reporting packages by compiling relevant multimedia materials and performance indicators.
• Assist in capacity building for country focal points and implementing partners in visual storytelling, ethical communications, and branding, including through hands-on feedback and mentoring.
• Support the Country Office in strengthening its public information, outreach and visibility efforts, ensuring coherent institutional messaging across all communication channels.

Perform other related duties as may be assigned.

Required Qualifications and Experience

Education

• University degree in Multimedia Production, Digital Media, Visual Communication, Journalism, Graphic Design, Communication Arts, or a related field from an accredited academic institution, with four years of relevant professional experience; or
• High school diploma with six years of relevant professional experience in photography, video production, graphic design, and multimedia software (e.g., Adobe Creative Suite).

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Proven experience in multimedia production (video shooting/editing, photography, design).
• Proficiency with Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, Photoshop), Canva, and other editing tools.
• Experience working in humanitarian or development contexts.
• Familiarity with consent protocols, ethical storytelling, and digital asset management.

Skills

• Strong visual storytelling and post-production skills.
• Ability to work under pressure and meet deadlines independently.
• Capacity to coordinate with remote teams across countries.
• Knowledge of IOM branding and donor visibility requirements is a strong asset.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in French is required is required (oral and written). Working knowledge of English is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.